Ivka Bociek

Experience

• 

  UNDP

  Aug 1996 - Feb 1998

  Specialist responsible for house reconstruction programme

  • social map creating as a result of refugees social needs monitoring• carrying out project beneficiaries election

• 

  UNDP

  Mar 1999 - Feb 2000

  Micro economic Project Coordinator responsible for economic support to returning refugees

  • economic support to returning refugees through micro projects• revision of economic needs in one geographical region• evaluating business cases of potential project beneficiaries• carrying out project beneficiaries election• micro project monitoring and evaluation

• 

  MBank S.A.

  Mar 2007 - now

  - IT Excellence area management - Responsible for measuring IT in terms of management and operational metrics - Responsible for maintaining IT Quality in terms of aligning standards with regulation and technological requirements - Management of the IT service catalog - SLA monitoring- Development of the Team in the above areas- Diagnosing potential for optimization, automation of IT processes and collaboration - Building and executing the development strategy of IT Excellence area Show less - IT Excellence area management - Responsible for measuring IT in terms of management and operational metrics - Responsible for maintaining IT Quality in terms of aligning standards with regulation and technological requirements - Management of the IT service catalog - SLA monitoring- Development of the Team in the above areas- Diagnosing potential for optimization, automation of IT processes and collaboration - Building and executing the development strategy of IT Excellence area Show less • IT projects portfolio management (Agile and Waterfall delivery) • IT initiative budget purchase management (up to 25 MLN PLN p.a. ) • planning and implementing improvements in IT initiatives service• gathering business and functional requirements• determining the scope of projects• evaluating and scoring• planning in line with available IT resources• mBank re-branding – strategic, cross-country program• re-branding MultiBank to mBank in Poland• re-branding mBank in Poland, Slovakia and Czech Republic• management of activities related to IT and marketing • new internet banking portal in Slovakia and Czech Republic• relay between business stakeholders and IT Show less

  • Senior IT Manager

    Mar 2024 - now

  • IT Manager

    Dec 2021 - Feb 2024

  • Senior IT Project Manager

    Apr 2019 - Nov 2021

  • IT Project Manager

    Apr 2018 - Mar 2019

  • Coordinator responsible for IT and Project Management services

    Oct 2012 - Mar 2018

  • Webmarketing expert responsible for cooperation with IT

    Mar 2007 - Sept 2012