Monica Waters

Monica Waters

Director - Customer Information Centre, Complaints and Ministerials and Employer Education

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location of Monica WatersDeakin, Australian Capital Territory, Australia

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  • Timeline

  • About me

    Director at Australian Department of Defence

  • Education

    • The Australian New Zealand School of Government (ANZSOG)

      2014 - 2016
      Master's Degree Public Administration
    • Melbourne Business School

      2020 - 2021
      EXECUTIVE Leadership ELEVATE
    • Canberra Institute of Technology

      1996 - 1997
      Diploma of Applied Science Conservation Ecology
    • Monash University

      2014 - 2016
      Master of Public Administration - MPA Finance, Policy
  • Experience

    • ComSuper

      May 2013 - now
      Director - Customer Information Centre, Complaints and Ministerials and Employer Education
    • ANZSOG - The Australia and New Zealand School of Government

      Jan 2014 - Dec 2015
      Student of Executive Masters Public Administration
    • Commonwealth Superannuation Corporation

      Jul 2015 - now
      Senior Manager
    • Defence Australia

      Dec 2016 - now

      Data Division Enterprise Transformation & Governance Defence Customer Access Management

      • Director

        Oct 2023 - now
      • Director

        Nov 2020 - now
      • Director

        Dec 2016 - now
  • Licenses & Certifications

    • Mental Health First Aid

      Mar 2015
    • Regulatory Guide 146 - Australian Financial Services Authorised Representative

      Australian Institute of Superannuation Trustees
      Jun 2010
      View certificate certificate
    • MSP® Certifications

      AXELOS Global Best Practice
      Feb 2023
    • From Manager to Leader

      Centre for Public Management (CPM)
      Dec 2011