Mara Clerico

Experience

• 

  TU München

  Sept 2003 - Jul 2005

  .NET Developer

  Chair for Software and Systems Engineering

• 

  Capgemini

  Aug 2005 - Aug 2013

  Microsoft Competence Centre Banking and (Re)insurance divisionOctober 2008 – April 2009: Six months exchange from Capgemini Germany to Capgemini Belgium, Microsoft Service Line

  • Senior Consultant

    Jan 2010 - Aug 2013

  • Senior Software Engineer

    Aug 2005 - Jan 2010
• 

  BICS

  Sept 2013 - now

  Driving the requirements gathering and leading the business analysis, functional analysis and solution design for projects in the following domains:- Internal Pricing, Billing and Invoicing systems- Internal CDR Mediation systems- Internal and customer-facing Fraud Management system- Internal CMS and ticketing system and customer-facing service portal based on Salesforce/Service Cloud- Internal Generic Pro-Active Monitoring system based on Splunk- Internal Network Inventory system and customer-facing communication moduleSupporting but also challenging all involved parties throughout the different phases of a project (development, scope & change management, ITT/UAT, data migration and roll-out).Contributing to the IT strategy definition, ensuring alignment with the business strategy, and to the application roadmap definition. Show less

  • Product Owner MyBICS portal

    Jan 2022 - now

  • IT Business Analyst IoT Solutions

    Feb 2020 - Jan 2022

  • IT Business Analyst Network & Shared Applications

    Sept 2013 - Jan 2020