Anjali Rawat

Experience

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  BlueRose Publishers Pvt. Ltd.

  Nov 2022 - Oct 2023

  Business Development Associate

  Facilitated client engagement by actively participating inmeetings, contributing to presentations, and preparing reports,leading to elevated levels of client satisfaction and retention.Surpassed revenue goals by over 48 lacs through the successfulonboarding of 150+ clients, consistently meeting or exceedingdesignated targets.Leveraged exceptional communication abilities to foster strongand enduring client relationships, ensuring clarity andeffectiveness in communication while comprehensively graspingtheir unique needs and goals.Played a pivotal role in driving organizational success by adeptlymanaging client interactions and consistently delivering resultsthat aligned with business objectives. Show less

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  BlueRose Publishers Pvt Ltd

  Nov 2023 - May 2024

  Clients support Manager

  Provided timely resolution to customer service inquiries by engaging with clients daily, ensuring prompt responses and guiding them to suitable services. Conducted through quality assessments on newly Onboard projects, granting approval and maintaining meticulous tracking of client satisfaction levels. fostered collaboration across departments to address client inquiries effectively, leveraging internal resources to provide comprehensive guidance on available services and products. Managed all email correspondence, Diligently addressing escalated tickets from customers with efficiency and professionalism. Show less