Tabeeb Rahman

Experience

• 

  M/s. Adam Motors Co.

  Apr 2000 - Oct 2006

  Deputy Manager AfterSales & Service

  M/s. Adam Motor Co.The first National Car Manufacturer.Customer ServicesRegional Service/ Parts Dealer development Warranty analysis & ProcessComplaint Rectifications at customer sitesProduct Defect AnalysisParts Defect analysisDefect feedback Report Product Improvement feedback reportsManaged customer services Campaigns in the regionCustomer site visit Sind – Balochistan regionFinal product test & trial. After Sales Service regional net work development Show less

• 

  Gerry's dnata

  Sept 2008 - Oct 2016

  Engineering And Maintenance Manager

  Ground Support Equipment Maintenance ManagementMaintained AHM/CAA/ISO GSE standard Operating Maintenance Team Country wideEngineering & Maintenance Standard Operating Procedures Development and implementationDevelopment of KPI’s Updated Maintenance Procedures/PoliciesRevenue Generation business plans executionProblem Route Cause Analysis implementation and monitoring country wide Monitoring Compliance of CAA and IATA AHM standard of Equipment maintenance Maintained STD for audit complianceEnvironment Safety & Equipment Emission control Installation & Management of potable water systemEquipment statics analysis for product procurementGround Support equipment/ vehicle Factory Acceptance Test execution Show less

• 

  Automobile Corporation of Pakistan

  Oct 2017 - Oct 2019

  Product Support Manager

  After Sales Service Team Development.Maintaining countrywide customer relations & services Warranty/Nonwarranty analysisMaintaining Service Data recordOn-site customer visit & arrangements of problem rectificationTechnical Reporting Documentation Daily/Monthly/Yearly Service & KPI Development.Technical Staff & Drivers Training.Worked on ISO audit compliance.Maintenance business plan for revenue generation.

• 

  Menzies-RAS

  Mar 2022 - now

  Manager Technical Support GSE

  Airlines Ground Support Services