Raul Harvey LMHC

Experience

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  Tektronix

  Mar 1994 - Feb 1996

  Field Technician/Intership

  Upgraded and troubleshot thermal printers for various clients in NYCResolved customer’s problems in same professional manner

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  MCI TELECOMMUNICATIONS CORP

  Feb 1996 - Nov 1997

  Field Engineer

  Maintained, installed and troubleshot communications equipment such as DSU’s/CSU’s, Cisco Routers, channel banks, utilizing line testers such as T-Birds, Fire-Birds, Tone generators, loop testers, for various clientsResolved customer’s problems in exemplary professional mannerInstalled and tested frame relay, 56 and 64 k circuits in channel banks and 66 block, T1 line, for company customersInstalled, replaced and repaired category 5 cables, modem circuits and cables, frame relay circuit, T1’s, brokers direct lines to company clients Show less

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  Bear Stearns

  Nov 1997 - Feb 2002

  Senior Technician

  Oversaw the daily performance of computer systems.Answered user inquiries regarding computer software, hardware and telephone equipment and lines.Set up equipment for employee use, ensuring proper installation of cables, operating systems or appropriate software.Installed and perform minor repairs to hardware, software, or peripheral equipment following design or installations specifications.Interacted with vendors for circuit installations and vendor equipment issues.

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  ICS infinity consulting Solutions

  Jan 2004 - Apr 2004

  Consultant

  Telephone, voice line audit and re-designation at St. Luke’s Roosevelt Hospital premises

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  180 Connect/Cable Vision

  Nov 2005 - Feb 2006

  Cable Instaler

  Installed, maintain and repair modems, routers and cable boxes at customer premises.Inspected and tested lines and network cables, recording and analyzing test results, to assess transmission characteristics and locate faults and malfunctions.Set up service for customers, installing, connecting, testing and adjusting equipment.Ran coax cables from poles into customer equipment.

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  Unidata Communications

  Apr 2006 - Jul 2006

  IT Consultant

  Upgraded Microsoft Windows OS and MS Office software for user’s laptop and desktop at JP Morgan Chase premises.

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  Analysts International Corporation (AIC)

  Aug 2006 - Aug 2007

  Call Center analyst

  Responded to incoming user’s trouble calls, analyzed events and information, diagnosed the cause of the problem, and resolved the majority of issues at first level support.Dispatched technical calls that could not be resolved on first level to proper support level.Documented and logged all pertinent call information via call tracking software (Remedy).Be up to date with all systems and tools

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  CORESTAFF Services

  Aug 2007 - Sept 2007

  IT Consultant

  Upgraded Microsoft Windows OS and MS Office software for user’s laptops at General Electric premises.

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  Arch Street Communications

  Nov 2008 - Dec 2008

  Consultant

  Gathered data for major infrastructure expansion of the New Jersey transit transportation system.Sorted and verified the accuracy of data before entering it.

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  David Frankel Realty

  May 2009 - Jul 2010

  Servicer

  Checked to ensure that appropriate changes were made to resolve customers’ problems.Confer with customers by telephone or in person to provide information about ways to resolve their needs.Obtained and examined all relevant information to assess validity of complaints and to determine possible causes.

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  ETP Networks

  Jan 2011 - Jan 2012

  Information Technology and Services Professional
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  Derive Technologies

  Oct 2011 - Mar 2013

  Service Engineer

  Upgraded computers hardware, software and peripherals equipment at Brookdale Hospitals related to Epic (electronics medical records).Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications at NYP.Received, stored and issue computer hardware, equipment and other items from stock rooms.Keep records and compile stock reports.Perform user backup prior to rollout team going to replace system.Assist their desktop support in troubleshooting and closing their help desk tickets. Show less

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  Sinergia Inc.

  Jun 2014 - Mar 2018

  Direct Care Professional/RES-HAP

  Administer bedside or personal care, such as ambulation or personal hygiene assistance.Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.Train family members to provide bedside care.AMAP (Approved Medication Administration Person) CertifiedFirst Aid CPR AED Show less

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  Jewish Board of Family and Children's Services/Manhattan Apartment Treatment Program

  Mar 2018 - Jul 2019

  Case Associate

  Case Associate in the Treatment and Supported Housing Programs working with specialized populations providing residents with goal definition and acquisition, housing case management, care coordination, and assistance in developing the competencies they need to live successfully in the community. Working directly with residents to develop and implement a comprehensive support plan aimed at helping them maintain their apartment and live successfully in the community.

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  New Patterns Therapy

  Sept 2021 - Jul 2022

  Mental Health Counselor
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  Jewish Board of Family and Children's Services/Bronx Real PROS

  Feb 2023 - Mar 2024

  Behavioral Health Clinician

  Conduct comprehensive evaluations and psychosocial assessmentsDevelop treatment plans in collaboration with clients to identify treatment needs and interventions andreview/revise treatment plans to reflect client’s treatment progress and changing problems/goals.Provide individual, group, family, and crisis interventions.Running groups using specialized training: art therapy, drama therapy, etc.Liaise with families, schools, criminal justice, and other community agencies to coordinate careParticipate in clinical meetings, staff meetings, trainings, and supervision.Maintain all documentation according to the standards and time frames established by the Jewish Board,regulatory agencies and/or funding sourcesMaintain professional behaviors and ethical standards as established by licensing board, relevant professionalassociation and the Jewish Board policies and procedures.Other duties as assigned. Show less

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  Private Practice in Psychotherapy

  May 2023 - now

  License Mental Health Counselor
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  Bronx Real PROS of the Jewish Board

  Mar 2024 - now

  Clinical Supervisor

  Clinical ServicesProvide clinical supervision to PROS program staffProvide direct service to participants including individual, family and group sessionsPlan and participate in program activitiesFacilitate weekly team meetings, briefings and case conferencesEnsure quality assessments, risk managements, service planning, service reviews, contact and progress notes.Integrate recovery, rehabilitation, treatment and vocational component of the program. Ensure clients have timely access to care by ensuring admissions are completed in a timely manner, assigning cases in a timely manner and ensuring clinicians have adequate caseloads sizes to minimize client wait for services. Other clinical duties as assigned. Administrative Functions and Program OperationsProvide administrative supervision to PROS programEnsure clinical and compliance in all program areas. Assist with external audits and audit preparations.Monitor program participation, census, group participation and billing to ensure fiscal viability of program and address any fiscal or billing programs that arise.Ensure proper and timely and monthly billing for services; utilize Anasazi to run reports and monitor billing.Conduct and arrange staff training and development as require and conduct performance appraisals. Participate in and oversee admissions and discharge processes and decisions. Develop and improve operations, systems, effectiveness, census and quality impact project/activities.Conduct and participate in quality assurance activities, including Continues Performance Improvement (CPI) consumer satisfaction surveys chart reviews and audits.Implement new initiatives and program improvements initiatives.Monitor and follow up on incidents. Conduct community outreach and maintain external community relationships.Participate and facilitate various meetings.Interview and hire program staff; process staff termination in accordance with JBFCS policy and procedure.Other administrative duties. Show less