Bandar Alahmadi, Ph.D

Experience

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  THE EMARITE OF MEDINA ALMONAWARH, MEDINA ALMONAWARH

  Jun 2000 - Oct 2008

  IT Manager

  • Scheduled staff to ensure Help Desk coverage during normal business hours and on-call support, as required.• Directed functions of the Help Desk staff, including consultation on performance evaluations, promotions, hiring, and disciplinary responsibilities.• Tasked with supporting and administering Active Directory Domains 2008R2, in addition to administrating Active Directory and Group Policy.• Imparted staff support for administrative tasks and projects relative to the Desktop, Wide Area Network, Local Area Network and Telephone functions.• Monitored the problem management database, and effectively followed-up with assigned personnel to ensure the timely resolution of problems.• Retained a central source of information enabling Help Desk staff and support technicians to recover outages with minimal disruption to expected service levels.• Ascertained that daily, weekly, and monthly statistics, status reports, and graphical reporting aids were completed and continually modified to meet the needs of the department.• Upheld decisions made to improve the overall customer support of the Help Desk, and saw that they were carried through.• Exercised management skills required to successfully perform the planning, directing, reporting, and administrative responsibilities of this position.• Provided level support management. Show less

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  Ministry of Education

  Jan 2008 - Jan 2009

  TEACHING SPECIALIST

  • Tasked with giving lectures to high school Mathematics students.• Executed a variety of administrative duties, including proctoring examinations.• Served as steering committee coordinator.• Responsible for organization of students.

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  EnterTab LLC

  Jun 2019 - now

  INFORMATION SECURITY AUDITOR & TECHNICAL SUPPORT

  • Responsible for collection of departmental data.• Fulfill development and design duties for a system that connects the user with needed services.• Amalgamate data for a website database; design the database and build it specifically for the website.• Conceptualize, develop, and design a website that the company needs for their clients.• Add new and innovative features for existing websites.