Experience

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  Fastenal

  May 2001 - Nov 2002

  Office manager

  Customer Service, A/P, A/R, Collections/Past Dues, Order Entry, Purchasing, Inventory.

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  Volt / procurestaff

  Feb 2003 - Jan 2010

  Responsible for helping client fill multiple requirements at-a-time which involved evaluation (i.e. skills, experience, bid rate, commitment).Developed user profiles on managers to understand needs, promote MSP benefits, and increase business. Created and led initiatives such as quarterly newsletter and hosting a manager call-in to bring greater awareness to client on MSP Program. Provided backend operations of MSP tool.Developed and deployed communications to both Client and customer for self and peer use.Proficient use of MS Office.

  • Relationship Manager

    Aug 2004 - Jan 2010

  • Expeditor

    Feb 2003 - Aug 2004
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  Visionit

  Jan 2010 - Jan 2017

  Senior MSP Professional with a record of successfully directing and managing of projects, including new program launches, by performing management functions such as, planning, scheduling, organizing, and tracking processes.Conducts quarterly business reviews and group trainings to key client stakeholders and hiring managers.Leads and teams with client, suppliers and colleagues on program process improvements, strategic initiatives and account development.Facilitates supplier management consisting of contract negotiations, performance review and SLA's and optimization.Established SOP’s to align with client and industry changes.Virtual management of up to eight team members.Acted as lead point escalation for users on Beeline issues and configurations. Show less Virtual training and management up to three team members.Requirement fulfillment management, procurement and human resource support.Researched and practiced thorough thought process on issues and completed or tracked to ensure resolution.Delivered ongoing team communications to ensure consistent and compliant processes were followed.Ran client and supplier teleconference calls to provide additional value to the MSP.Led weekly team staff calls.Led in both individual and group trainings to client managers and suppliers on the MSP system. Show less

  • Senior MSP Professional

    Jul 2013 - Jan 2017

  • Senior Relationship Manager

    Jan 2010 - Jul 2013
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  Merrill lynch

  Jan 2017 - now

  Client associate