
Kanchan Nayak
Team Leader Operations Credit Card Collections

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About me
Senior Manager at Rising Queens Have Empowered Females in last 6 months and continue to do so.Ping me at 9819389185 for more details.
Education

Narsee Monjee College of Commerce and Economics
1989 - 1994B.COM Finance, General First Class
Welingkar Institute of Management
2011 - 2014Master of Business Administration - MBA Finance 72%
Experience

Epicenter Technologies Pvt. Ltd
Jun 2003 - Apr 2009Team Leader Operations Credit Card CollectionsAwarded the Best Team Leader for 8 out of 12 calendar months.Delivered outstanding performance as an advisor, quality executive as well as Team Leader. Was also instrumental in devising a special performance booster program that involved orienting the low performing team leaders.

Bank of America Business
Dec 2009 - May 2011MBA FINANCE• Directed daily operations for collections for Bank of America, managing a team of 12 financial analysts achieving the daily objectives.• Conducted regular performance appraisals with regular reviews.• Facilitated training counseled advisors and motivated the training division to come up with several programs as per business requirements. and led Team for Home Mortgage Loans

Tracmail Ar Services Private Limited.
Dec 2010 - Jun 2011Manager of OperationsPeople Management,Handling Teams,Process Head has been my fortae.Tapping the Skill/Talent of the employee and bringing the productivity thereby enhancing the Performance of the Process is something that I have been doing for a long time.Currently I have empowered women in achieving their Dream and continue to do so.

Rising Queens
Oct 2020 - nowManager
Licenses & Certifications

Lean Six Sigma Green Belt (ICGB)
BenchmarkNov 2009
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