Nuria García

Experience

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  Generalitat Valenciana

  Jan 2004 - Jan 2005

  Intern in General Directorate of Telecommunications (Valencian Public Administration)

  Planning and management of Broadband Internet Access Nodes in rural communities: personal computers implantation and configuration for its use by people of the village.Redation of reports regarding the state of the art for Telecommunications and New Technologies in Spain.Updating and management of Valencian Public Administration website and collaboration with design and inquiring forms to Oracle database through HDFI language offered by Indra.

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  Midascon Construcciones, S.L.

  Jun 2005 - Jan 2006

  ERP and IT Technician

  Current ERP management, as well as collaboration in previous tasks for new implantation Information System: users’ requirements gathering, and transition to the new software planning and execution.Telecommunications infrastructure maintenance and suppliers management.

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  Acerval S.L.

  Jan 2006 - Feb 2009

  IT Responsible

  Whole life-cycle of new ERP implantation: requirements gathering, software fitting, software implantation collaboration, training performance for all the company staff and subsequent improvement proposals.Suppliers in hardware and telecommunications technologies management.Coordination of solar renewable energy business brand: supply of raw materials and their transformation and delivering to the final place monitoring, subcontraction of specialised companies for the implantation and the issuance of invoices.Ensurement of company accomplishments regarding Law on Data Protection and Health and Safety regulations and legislations. Show less

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  Everis

  Jun 2009 - Aug 2012

  Functional Analyst

  Current situation analysis, GAP assesment and improvement proposals for the business processes enhancement as well as the improvement of IT processes eficiency.Skilled in client communication, functional documents redaction, team and project managing and risks assessment.

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  Scytl Innovating Democracy

  Aug 2013 - Jun 2015

  New features breaking down to their incorporation in the Product, as well as developing Scrum teams managing in order to achieve their alignment of their effort. ISO 9001 Quality Management Systems processes definition, in addition to their KPIs identification and suggesting corrective measures. New projects functional assessment: GAP detection and proposals generation. Processes standardization, already implemented solutions reusing and good practices acceptance. Functional resources management regarding development team needs and multidisciplinary teams management for new projects implementation and delivery. Client's need assessment, gap analysis, alternative proposals for improving the result, User Stories description for development team, collaboration for the inter-departmental processes definition and the improvement of corporative work-flow.

  • Product Division Manager

    Jan 2015 - Jun 2015

  • Project Division Manager

    Jul 2014 - Jan 2015

  • Functional Analyst

    Aug 2013 - Jun 2014
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  S2 Grupo

  Jul 2015 - now

  ▪ Staff effort needed for the service delivery inspection▪ SLA inspection and re-negotation▪ Financial following up Documentation of the performed tasks by the different groups within the Exploitation Area to support the provided services to the clients. Standardization of this documentation relying on a common categorization. Management and Tier1 Resolution of Communication Infrastructure incidents between the United Nations Support Base in Valencia and the different Pace Keeping Missions.Management and Assessment of the Service KPIs, as well as the improvements detection and the definition of the actions to achieve them.

  • Managed Security Services Manager

    Sept 2018 - now

  • Documentation and Service Catalogue Manager

    Oct 2016 - Aug 2018

  • Network Control Center Manager

    Jul 2015 - Oct 2016