Narsimhulu Peddi

Experience

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  HCL Infosystems Ltd.

  Jul 2001 - Oct 2003

  Professional Consultant

  Responsibilities:• Responsible for Handling and Closing Calls on time Logged at HCL Info systems Ltd Hyd. for Servers and Desktops. OS installations like Win-NT 4.0, Win 2000, Service Packs, and Packages.• Installation, Configuration and Troubleshooting of HCL, HP, ACER Servers and Workstations.• Configuration of HP, TVS, WIPRO, LIPI & PASSBOOK Printers.• Backup and Restoration of Data on Windows NT/2000 machines.• Trouble Shooting of PCs OS/Network/Hardware and Software related problems.• Operating systems installation like Windows NT, 95, 98, 2000, XP, & Linux Show less

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  Manchi Electronic Inc

  Nov 2003 - Mar 2005

  Customer Support Engineer

  Responsibilities: -• Installed, Configured and Maintaining Windows 2003 Domain Controller on HP & IBM Servers.• Maintaining DHCP Server on Windows 2003 Server.• Installed and Configured Symantec Antivirus Server 9.0 on Windows 2003 Server as well as client side. Installing & Maintaining of Exchange 2003 Mail Server on Windows 2003 Server.• Configured the Windows Backup and Maintaining as per the user requirement.

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  Cisco

  Apr 2005 - Apr 2006

  Customer Support Engineer

  Responsibilities: -• L3 Server Support in Remote administration for CISCO Systems.• Daily Health Checks, analysis, report generation and Monitoring of servers.• Familiar with Remedy ticketing system.• Configuring permissions for network resources.• Familiar with TSM Backup Tools.• Co-ordination with on-site team and users for resolving problems.• Hands on experience in Backup and Recovery.• Familiar with Symantec and Trend antivirus updating. • Monitoring and Trouble shooting network and system level problems. Show less

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  IBM

  May 2006 - Jul 2011

  System Operations Lead Specialist

  Responsibilities: -• Responsible for providing IT support to the IBM, Client THE HARTFORD Data centers located at Hartford, Simsbury and Boulder. Supporting hardware, software Installation and troubleshooting, we are as a team provided 24x7 supports for datacenters in US region.• Responsible for implementation, support, administration, Patching and updating with the latest Service pack of Windows 2000 / 2003 servers.• Responsible for upgrading MS Patches and Service packs through Shavlik Console. • Responsible for upgrading Proliant Service packs and Firmware through HPSIM console.• Complete Operating systems support which includes from disk space, performance, and blue screen deaths and which deals with the Service center software based on the severity of the tickets.• Remedy tool for server Problem & Change Management. • Building the New servers for the client using the remote connectivity tools like RILO/DRAC/RSA.• Providing VMWARE support for ESX boxes. Having more than 200 VMHOSTs.• Administrating ESX servers and Virtual machines through to Virtual canters • Creating, Managing and Configuring Virtual machines• Working with Snapshots, Templates and Clones• Migrating of Virtual machines with VMotion • Managing Users, Groups, Permissions and Roles• Managing Tasks, Events and Alarms• Ensuring the RCA for the problems is found so that the same incident doesn’t repeat.• Initiation and attending the team meetings and the Client meeting.• Resolving the day to day Administration issues with the global teams simultaneously understating their culture.• Making sure that the no tickets or tasks gets escalated and they follow the affective process of change/problem/Incident management.• Managing Microsoft and VERITAS cluster servers. Show less

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  DXC Technology

  Jul 2011 - Sept 2021

  Professional 2: System Administrator
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  HCLTech

  Sept 2021 - now

  Consultant