Mark Orr

Production Supervisor

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Monroe, Washington, United States

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Timeline
About me
Associate Director - Network Technology Support at AT&T Mobility
Education
- Snohomish High School
  1999 - 2003
- Western Governors University
  2020 - 2023
  Bachelor of Science - BS Network Operations and Security
- Cascadia Community College
  -
Experience
- UPS
  Oct 2003 - Feb 2007
  Production Supervisor
- AT&T
  Mar 2007 - now
  Tier 2 Subject Matter Expert in troubleshooting and maintaining Ethernet and ATM transport solutions which support 3G, 4G, and 5G mobility architecture.Responsibilities include taking a technical lead in troubleshooting and project implementation across various Ethernet and SONET transport solutions in a multi-vendor environment spanning the United States. Proficient with Cisco IOS/XE/XR, Nokia TiMOS, Junos OS, as well as Linux and Fujitsu EMS environments.Supporting efforts to implement and troubleshoot solutions involving IPv4, IPv6, Ethernet, SONET, BGP, OSPF, MPLS, HSRP, VRRP, TCP, UDP, IMA, DS1/DS3, and L2 VPN. Show less
  - Associate Director - Network Technology Support
    Oct 2024 - now
  - Lead Member of Technical Staff
    Aug 2024 - Oct 2024
  - Lead-Advanced Network Technology Support
    Jan 2024 - Aug 2024
  - Senior-Advanced Network Technology Support
    Sept 2021 - Jan 2024
  - Professional Network-Support Engineer
    Mar 2007 - Aug 2021
Licenses & Certifications
- CCENT
  Cisco
- CompTIA Project+
  CompTIA
  May 2023
- CCNA Routing and Switching
  Cisco
- ITIL Foundation Level
  AXELOS Global Best Practice
  Aug 2021
- Alcatel-Lucent Network Routing Specialist
  Alcatel-Lucent
  Sept 2012
- Cisco Certified Network Professional Enterprise
  Cisco
  Feb 2020
- Linux Essentials
  Linux Professional Institute
  Dec 2020
- CompTIA A+
  CompTIA
  Oct 2020
- Amazon Web Services Cloud Practitioner
  Amazon Web Services (AWS)
  Nov 2021
- CCNP Routing & Switching
  Cisco
  Jan 2015
- CompTIA Security+
  CompTIA
  Jun 2022
- Juniper Networks Certified Internet Associate (JNCIA)
  Juniper Networks
  Sept 2015