Zaid Natsheh, CSCP®

Experience

• 

  Dead Sea Marine and Shipping Co

  Jun 2010 - May 2012

  Logistics Officer

  Facilitated customer by collaborating with clearing agents on cargo clearance. Assisted in releasing of goods from the carrier, customs or other governmental. Resolved customer issues by weekly reporting and claiming to suppliers. Prepared all documents relating logistics movement such as planning, implementing and controlling procedures for the efficient and effective transportation and storage of goods. Ensured the execution of local laws, regulations, including MOA, JISM, FDA and customs.Key Accomplishments:• Receive import & export orders from our clients then evaluate the suitable shipping ways and quote them appropriate cost. Show less

• 

  Modern Arab Distribution Ltd.,

  Jun 2012 - Aug 2013

  Supply and Demand planning / Clearance

  Assisted in releasing of goods from the carrier, customs or other governmental. Resolved customer issues by weekly reporting and claiming to suppliers. Prepared all documents relating logistics movement such as planning, implementing and controlling procedures for the efficient and effective transportation and storage of goods. Ensured the execution of local laws, regulations, including MOA, JISM, FDA and customs. Managing appropriate stock levels, driven by forecast improvements. Played an integral role in reviewing historical sales trends, researching demand drivers, preparing forecast data, developing statistical forecast models, and evaluating forecast results.Key Accomplishments:• Managed E2E operations, ordering as well as clearance till the stocks’ availability.• Improved shipping, quality, price and time management by negotiating with Inco teams.• Facilitated customer by collaborating with clearing agents on cargo clearance.• Ensured efficient supply and adjusted gap to meet the customer needs by maintaining product cycle and stock level.• Boosted customers’ retention by collaborating with customer action plans with supply planning. Show less

• 

  Nestlé

  Sept 2013 - now

  • Developed and implemented production plans by analyzing demand forecasts, inventory levels, and production capacity.Collaborated with sales and marketing teams to understand customer demand and market trends, incorporating this information into production plans.• Monitored and analyzed production data to identify areas for improvement and optimize production processes.• Coordinated with vendors to ensure timely delivery of raw materials and components needed for production.• Managed inventory levels to minimize stockouts and excess inventory, ensuring customer demand was met.• Worked closely with operations teams to ensure adherence to production schedules and achievement of production targets.• Identified and resolved production issues or bottlenecks, implementing corrective actions as necessary.• Provided regular reports and updates on production performance and key metrics to management and stakeholders.• Supervised the production planning process, collaborating with sales, marketing, and operations departments to ensure alignment with business goals and objectives. Show less Formulated, developed, and implemented supply planning strategies and policies across multiple locations to enhance efficiency and effectiveness.Evaluated and established supply plans and net dispatch requirements to ensure high customer service levels and meet customer needs, considering network complexity and supply constraints.Planned and optimized mixed loads, taking transportation constraints into account to maximize efficiency.Identified key issues with volume variance that could impact supply, and communicated these to affiliate planners, challenging existing logistics and supply planning processes and tools.Ensured actions and supply plans were realistic and achievable in accordance with the business planning process.Challenged production planners to manage lot sizes and cycle times to drive optimal inventory levels and maintain required freshness.Collaborated with demand planners to improve demand planning accuracy and enhance overall supply chain performance. Show less Manage & coordinate demand requirements from agents to improve visibility for the business allowing optimal production planning and fulfilment of requirements in line with inventory and service targets. Analyse the IMS forecast regularly and recommend changes based on history, trends, competition, area coverage, seasons, activities & etc. Keep close and direct relationship with the distributors through regular meetings to get updates on the IMS sales, follow up on any foreseen issues/ deviations from the Demand Plan and discuss actions and impact on the IMS forecast and the stock situation. Highlight and manage exceptional demand and supply issues, such as unrealistic demand, material shortage. Show less I managed all activities related to imports and exports, including order replenishment to achieve desired goals. I outsourced and in-housed various processes, such as customs clearance and international transportation booking (road and sea). I enhanced risk management by ensuring monthly adherence to functional health checks and reviewing general shipping instructions. I improved business activities for imports and exports by ensuring timely placement of containers and efficient port shuttling operations. I supervised all aspects of business operations, including shipments, accurate documentation, aging stocks in logical plants, and adherence to health checks. I reviewed transport lanes, transit times, GRIR, ASN failures, and past due shipments to ensure timely resolution. Additionally, I executed action plans for conducting root cause analysis of sailing, transshipment delays, and transportation lanes to improve efficiency.Key Accomplishments:• Enhanced the efficiency of shipment tracking and visibility by implementing advanced technology.• Generated cost saving of 14 Mio in business documentation and cost avoidance. • Boosted sale by managing 17 markets/Distributors and suppliers.• Manage a team, daily tasks of 3PL, and execute regular reviews and alignment.• Boosted business workflow by executing agent order management activities.• Enhanced operational efficiency by collaborating with all departments consistently such as supply chain end to end on inter-market supply.• Boosted stock cover and reduced working capital by reviewing lead time from factory dispatch to customer goods receipt. Show less Played an integral role in updating general instructions and ensuring compliance with stakeholder requirements. Boosted overall business by managing other functional departments, including transport, warehousing, factories, and finance, operations. Collaborated with suppliers and warehouse to track and accelerate delivery of incoming shipments. Prepared export documents according to requirements to achieve desired business goals. Enhanced operational and team efficiency by utilising problem solving tools (5 whys, GSTD & Standard Routines) and knowledge on all nestle continuous excellence measures (daily, weekly & monthly). Reached agreement by clearing negotiating contracts with agents.Key Accomplishments:• Developed professional relationships with customers and authorities through negotiations.• Reduced cost by approximately 1 Mio for imports and exports processes.• Improved organisational performance and achieved business goals by setting up KPI as well as focusing on outcomes.• Assured smooth flow of containers from port to warehouse by collaborating with local authorities. Built lasting relationship with authorities resulting in Nestle Jordan ranked the 1st place in achieving the Golden List Traders.• Received letter signed by the JFDA General Director Dr. Hayel Obeidat in 2015 for excellent performance in the administration of general trade category of Jordon food and drug. Show less

  • Production Planning Manager

    May 2023 - now

  • MENA IMS Supply Planner

    Sept 2021 - May 2023

  • VMI-CMI / Demand Planning Supervisor

    Jul 2019 - Aug 2021

  • Import & Export Supervisor

    Oct 2017 - Jul 2019

  • Clearance & regulatory Affair

    Sept 2013 - Sept 2017