Jilan Basha

Experience

• 

  Agility

  Aug 2004 - now

  Results-oriented Team Leader specializing with 16 years of experience in Planning, Designing and Implementation of systems, networks & security technologies. Developed comprehensive technical environment with a team of professionals delivering excellent IT services globally and ensuring total customer satisfaction. Possess technical expertise and hands on experience in project management and working in high work pressure environment. Excellent planning for contingency/backup mechanisms, forecasting, client meeting, fulfilling their expectations, team supervision, quality assurance skills and leadership role in a high performance internetworking environment. Personality A dedicated team leader, who can bring to your business: additional professionalism, passion, productive ideas, enthusiasm and out of the box thinking packed with practical work experience. Also a trustworthy colleague capable of dealing with constant challenges and leading change. Implement solutions for optimal availability, resiliency and scalability to integrate and deliver Information Technology business applications and services across the corporation. عرض أقل Drove infrastructure consolidation using deployment of Microsoft HYPER-V virtualization technology. Implemented with Windows 2003 R2, 2008 R2 operating systems and configured Active Directory and defined Group Policies.Implemented Altiris solution to preserve client machine data & Symantec Enterprise Vault for Mail retention as per Dept. of Defense (US) Data preservation regulations.Administrating & supporting daily IT operation which includes backup, monitoring and escalation.Implemented risk assessment automated tools for scheduled scanning of security vulnerabilities and patching in computing environment.Implemented Cisco IP Telephony on the Remote Site Projects and integrated with Head office Call manager.Implemented Solarwinds NPM and NTA for monitoring Data Centre and Site devices.Proactively provide post-implementation system/network support, performance tuning, troubleshooting and process improvements for installed systems and ensure minimal downtime for complaints/system repairs.Configured and Implemented VoIP Cisco 2800 & 3845 voice router with 1500 Cisco IP Phones, Cisco IP Phone models 7911,7912,7936,7940,7960,7970. Implemented High Availability and QoS on more than 250 access switches. Applied Policy Based Routing (PBR) for better application performance and Voice quality for VoIP services. عرض أقل

  • Technical Solutions Architect

    Jan 2012 - now

  • Senior Systems & Network Administrator, Defense & Government Services, Agility, KUWAIT

    Aug 2004 - Dec 2011