Robert E. Vickery

Experience

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  Atlas Financial Services

  Aug 2009 - Feb 2012

  Admin. Assistant & Jr. Tax Analyst

  Started as the Administrative Assistant, helping the Tax Pros with every needed task, from opening mail, keeping accurate customer database and forwarding calls to organizing corporate tax archives and wage/stocks data entry. Six months later, I expressed interest in being a tax analyst part time while I maintained my initial position. For the following year I trained on software like QuickBooks, ATX (TTO), and Microsoft Excel until the company went out of business.

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  Abacus Tax Services

  Feb 2012 - Jul 2016

  IT Consultant

  In charge of all tech support for a local tax business. Assembled and troubleshoot internal networks, office PCs, laptops, printers, landlines and maintained all the operating systems as well as the tax software, Quickbooks and other financial tools. Successfully backed up and maintained confidential tax files for 400+ clients by digitizing an outdated archiving file system. Performed virus removals and server patch installs, designed a disaster recovery plan to assure protection of workstations and helped with other business projects. Show less

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  Sun Valley Company

  Feb 2012 - Jul 2016

  Bartender

  Duties included crafting and serving alcoholic drinks and bar food, restocking the bar, making orders and doing inventory. Cross trained other bartenders to work the floor, trained new bussers, servers, and dishwashers every summer and winter season. Catered to high end guests in an incredibly fast paced environment. Took an active role in the bar’s craft cocktail, wine and food menu changes and adjusted price points to increase revenue by over 40% and lower pour costs by 10%. These new ideas carried over to the winter season, increasing bar sales by a staggering 60% from 2014. Featured in the summer ’14 Mixology 101 Edition of SVPN magazine. Show less

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  HostIT

  Jan 2016 - now

  IT Consultant

  I help local businesses with their technical needs; setup of new computers, laptops, peripherals and software upgrades, while providing regular maintenance and on-call support/troubleshooting. Using industry standards and helpdesk ticketing systems, I keep accurate documentation on my clients' ITAM updates, system configuration changes, and I also assist them with backup solutions. Experienced with Website support and file hosting.Built various systems from scratch, from powerful gaming computers to business PCs. Show less