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Rita Fernandes

Rita Fernandes

Field Researcher

Followers of Rita Fernandes1000 followers
location of Rita FernandesPortugal

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  • Timeline

  • About me

    Customer Success Account Manager at Microsoft

  • Education

    • European School

      -
      European Baccalaureate

    • Nova School of Business and Economics

      2019 - 2021
      International Masters in Management General Management

    • The London School of Economics and Political Science (LSE)

      2016 - 2019
      BSc Environmental Policy with Economics

  • Experience

    • ICF

      Feb 2020 - Sept 2020
      Field Researcher

      Contributed to a feasibility study on food reformulation initiatives for the Consumers, Health, Agriculture and Food Executive Agency.

    • Microsoft

      Nov 2020 - now

      Covering French Enterprise & SMC customers, the CSAM is the delivery leader in our account team and strategic partner to our Customers. Award winner of the FY24 Q3 Global Customer Success Collaborator. Responsibilities: - Customer Relationship Management- Account Planning- Opportunity and Pursuit Management- Consumption and Delivery Execution- Technical Skilling Accelerate technology adoption through Microsoft Education Partners in K12 education.Microsoft Education provides schools with solutions, technologies and education expertise to accelerate opportunities for all learners. Building The Future is where technology, leadership and education meet to empower people and organizations through a 100% digital experience. +60K attendees, +1000 speakers, +520 sessions, +24K connections

      • Customer Success Account Manager

        Oct 2022 - now

      • Academic Territory Channel Manager

        Jul 2021 - Oct 2022

      • Marketing Communications Trainee

        Nov 2020 - Jul 2021

  • Licenses & Certifications

    • Digital Competences Module

      Deloitte Portugal
      Jun 2020

    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Jan 2022
      View certificate certificate

    • Microsoft Certified: Security, Compliance, and Identity Fundamentals

      Microsoft
      Dec 2022
      View certificate certificate

    • Microsoft Certified: Power Platform Fundamentals

      Microsoft
      Apr 2021
      View certificate certificate

    • Introduction to the Internet of Things (IoT) Course Completion

      Cisco Networking Academy
      Jan 2020

    • Accessibility in Action

      Microsoft
      May 2021
      View certificate certificate

    • Microsoft Dynamics 365 and the Power Platform

      LinkedIn
      Apr 2021
      View certificate certificate

    • Microsoft Excel (Office 2016)

      Microsoft
      Oct 2019
      View certificate certificate

    • Formation aux Premiers Secours

      Croix-Rouge de Belgique
      Nov 2018

    • Data Visualization for Marketers

      LinkedIn
      Jan 2021
      View certificate certificate

  • Volunteer Experience

    • Co-Founder & Internal Vice-President

      Issued by Nova SBE Leadership for Impact Student Club on Aug 2020
      Nova SBE Leadership for Impact Student ClubAssociated with Rita Fernandes

    • Volunteer at the Leadership for Impact Knowledge Center

      Issued by Nova School of Business and Economics on Jun 2020
      Nova School of Business and EconomicsAssociated with Rita Fernandes

    • President (London Chapter)

      Issued by oikos Foundation on Oct 2018
      oikos FoundationAssociated with Rita Fernandes