
Shan Bertelli
Writer and Researcher (Paid Intern)

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About me
Project Manager, Global Content Standards
Education

UWCSEA - United World College of South East Asia
2005 - 2007IB English A1, History, Art, Maths Methods, Chinese AbInitio, Biology
The University of Edinburgh
2007 - 2011MA English Literature, History of ArtActivities and Societies: Editor in Chief - 'The Student' newspaper: Led a team of 76 editors and writers to produce weekly editions and won the Herald Award for ‘Best Scottish Student Newspaper 2010’ for an edition which featured an interview with Gordon Brown. Writer and Guest Speaker - 'Fresh Air' student radio: appeared as a quest speaker on the 'Freshly Squeezed' show, participated in podcast recordings and reviewed concerts.
Experience

'asia!' Magazine
Jun 2007 - Jul 2009Writer and Researcher (Paid Intern)Initially worked as an intern at the magazine offices then went on to writing articles on a variety of social and political topics.Did extensive research into the history of the Chinese film industry and market research to prepare for multimedia projects and the possible merging of businesses.

'The Student' Newspaper
Feb 2010 - May 2010Editor in ChiefLed a team of 76 editors and writers to produce weekly editions and won the Herald Award for ‘Best Scottish Student Newspaper 2010’ for an edition which featured an interview with Gordon Brown.

Demotix
Jul 2011 - Sept 2011Editorial InternResponsible for researching upcoming events and breaking news and sending information to contributors around the globe using a variety of social networks on a daily basis. Covered certain events (such as the opening reception of the Third Annual Brazilian Film Festival), have trained new interns, arrange accreditation for the contributors and occasionally help the publishing and sales team. Promoted the website and expand the user-base by contacting potential contributors and researching photojournalist groups that exist in under-represented areas. Show less

Access to Justice Asia
Nov 2011 - Mar 2012Media AssistantContributed to AJA’s PR strategies, managed the NGO’s online presence, and arranged a live BBC Asia Bureau interview with Professor Mohan (the Head of AJA). Pitched and produced a short video (in English and Khmer) which now is part of AJA’s promotional material.

Cinematheque Quarterly (National Museum of Singapore)
Nov 2011 - Dec 2011Freelance EditorResponsible for arranging interviews with local filmmakers, as well as proofreading and contributing to the design.

WITS
Nov 2011 - Nov 2011Freelance EditorConceptualised and executed the design of a cookbook by researching local dishes and incorporating the stories of the contributors.

BBC World Service
Nov 2011 - Nov 2011FixerExtensively researched the topic of the English language in Asia, suggested suitable interviewees and organised interviews with media personalities and government representatives including the chairman of the ‘Speak Good English’ Movement, Goh Eck Keng, and political commentator, Lee Kin Mun (a.k.a. Mr Brown).

Flourishing Pictures Ltd.
Mar 2012 - Sept 2013Assistant ProducerResponsible for publicity and administrative duties including meeting sponsors; pitching PR strategies; arranging travel, catering, accommodation, and paperwork (permits and contracts); scheduling production diaries; and managing on-set finances.

Thomson Reuters
Oct 2012 - Jul 2013House EditorManaged the production and budgeting of products (loose-leafs and books), liaised with internal and external teams, managed client relations and maintained good relationships with high-profile authors.Involved in discussions about budgets and the commercial performance of products.

Kirstycoventry.org
Mar 2013 - Apr 2013Copywriter and editorWrote the copy for Olympic medalist Kirsty Coventry’s official website and promotional material for her Rio 2016 bid.Worked closely with Miss Coventry’s management and PR team as well as the website developer (MacYoga.com).

Happy Readers
Oct 2013 - Sept 2014IllustratorIllustrated children’s books for a Zimbabwean educational publishing company.

Corporate Africa
Aug 2014 - Apr 2015EditorResponsible for the publication of a commercial magazine including setting deadlines, managing the editorial budget, hiring staff, commissioning articles and arranging interviews with high-profile subjects.Managed six permanent staff as well as a number of freelancers, holding regular meetings to discuss production progress and identify risks and issues in order to meet immovable deadlines.

Pearson
Jun 2015 - nowPromoted to manage a new team of Content and Assessment Leaders to develop andproduce on-demand products; work with senior development and delivery stakeholders tocreate and implement schedules and budgets; report results and developments; and supportthe business by implementing a restructure including new roles and merged team structures.Taking the lead on new products and digital solutions, working with product councils toensure market needs and expectations are anticipated by identifying new projects andexploring options for digital products and delivery systems.Maintaining relations with stakeholders including overseas and in-house designers and writers,customers and training providers (e.g. the NHS), and copyright, print and distribution teams.Acting as a WILL site champion and an advocate for PRIME. Show less Promoted to manage and lead ten Content Production Managers producing on demand and series-based Vocational Qualifications; report progress to Operational Management; ensure that data is up to kept updated and communicated clearly to all stakeholders; and plan annual schedules and budgets for my sectors. Responsible for reporting progress accurately across all qualifications and raising or escalating any issues as well as finding and providing solutions.Reviewing processes and content in order to find areas for improvement and implementing sustainable changes across the division. Responsible for working closely with business teams to support the development of commercially viable qualifications and finding areas for improvement in order to reduce production costs.Responsible for building and maintaining relationships with internal and external colleagues. Responsible for ensuring that my direct reports meet the work standards required by Pearson and working on their personal development. Also responsible for ensuring that the CPMs' health and well-being is maintained and working with HR representatives on best practice. Introduced a new social initiative (Diversity & You) and invited to be a mentor of the Project Literacy Lab Braintrust in November 2018, a founder of the Content Production Halloween celebration which has expanded across national Pearson sites and organising social events. Show less Responsible for managing the production of tests across a range of qualifications, ensuring security and quality standards are met and using content management systems (such as the 10-stage process). Identified risks and issues within the production processes and have worked with colleagues to find solutions or create new processes (such as the video upload and distribution of additional material).Developing skills using training available at Pearson such a proofreading and management courses.Created and maintain information databases and tracking tools and published or updated information on Operation forums. Show less
Project Manager
Sept 2023 - nowAssessment DE&I, Accessibility and Special Considerations Lead
Dec 2021 - Sept 2023Qualification Delivery and Award Manager
Aug 2019 - Dec 2021Project Manager
Sept 2020 - Jan 2021Team Manager
May 2018 - Aug 2019Content Production Manager
Jun 2015 - May 2018
Licenses & Certifications
- View certificate

Pearson P.R.I.M.E. Champion
PearsonFeb 2022 - View certificate

Business Strategy
McKinsey & CompanyMar 2022 - View certificate

Problem Solving
McKinsey & CompanyFeb 2022
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