Yingjiang Pan

Experience

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  Four Seasons Hotels and Resorts

  Apr 2018 - Sept 2019

  Hotel Operation Intern

  •Coordinated and distributed customer requests to proper departments, registered and modified guest information, conducted check-in / check-out process to ensure customers had a great experience and would return in the future.• Led process for daily linen room restock to maintain appropriate supplies and responded to special laundry requests from customers.

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  Injured Workers Pharmacy

  Jan 2022 - Sept 2022

  Marketing Intelligence Analyst, FP&A

  • Lead analysis projects, collaborate with Sales, Marketing, Operations, and Finance departments, sustainably support the long-term data needs of the company while managing ad-hoc reporting requests.• Take charge of an on-going marketing project with experience in creating data reports by using complex SQL queries, and making auto updated data dashboards on Tableau with high interactive visualizations such as maps, bar charts, line charts with connecting filters.• Perform data governance, manage reporting integrity and access. Show less

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  Hyatt Hotels Corporation

  Sept 2022 - now

  Analyst, World of Hyatt Global Marketing Ops & Loyalty Analytics