Samuel Brown

Experience

• 

  Waitrose & Partners

  Sept 2012 - Sept 2014

  Customer Service Representative

  I was employed at Waitrose throughout the duration of my studies at St Dominic’s Sixth Form College. My role included assisting customers to ensure their personal needs were completely satisfied and providing help and advice whenever needed. Being helpful and courteous at all times, as well as often having to act in problematic situations, this was where I developed my first-hand customer experience, gaining a strong confidence in my dealings with the general public. My hard-working nature ensures I am always willing to help and develop whenever I am given a new challenge, quickly picking things up and adapting to any working role I am given to develop my skills. Show less

• 

  Marks and Spencer

  Sept 2014 - Apr 2018

  Customer Service Representative

  Throughout my period of hire with Marks and Spencer I was working flexibly when home from University, which meant that my employment commenced during periods of Christmas, Easter and summer holidays. After graduating from University I took on a full time role for a brief period. During my time at Marks and spencer I worked within the Women’s Fashion, Menswear and Food departments, where I ensure that the products look presentable on display as well as assisting customers to their every need. Working in customer service has forced me to use my own initiative and develop high quality customer service experience in often difficult situations, as an approachable, friendly and productive customer sales assistant. Show less

• 

  Metro Bank (UK)

  Jun 2018 - now

  • Commercial Relationship Manager

    May 2024 - now

  • Commercial Analyst

    Aug 2022 - May 2024

  • Local Business Manager

    Nov 2019 - Aug 2022

  • Customer Service Representative

    Jun 2018 - Nov 2019