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Antonela Lula

Antonela Lula

Business Analyst, Business Intelligence

Followers of Antonela Lula3000 followers
location of Antonela LulaGreater Boston

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  • Timeline

  • About me

    Principal Solution Engineer, Service Cloud - Financial Services at Salesforce | 13X Salesforce Certified | Boston Salesforce Saturday Leader | Mentor Women in Tech | Community Builder

  • Education

    • Sapienza Università di Roma

      -
      Bachelor of Science (B.S.) Economics, Finance and Business Administration

      Concentration: Business Administration and Finance Bachelor Degree Thesis: Knowledge and Creation of Economic Value, Corporate Governance in Finance

    • Sapienza Università di Roma

      -
      Master of Science (M.S.) Finance Graduated with Honors: October 2011

      Concentration: Finance, Insurance and Value Creation Master Degree Thesis: The Capital Asset Pricing Model-CAPM- Relationship between Risk and Expected Return for pricing an Individual Security or a Portfolio

    • Trailhead by Salesforce

      -
      1000+ Trailhead Badges

  • Experience

    • Ameriprise Financial Services, Inc.

      Oct 2013 - Jul 2015
      Business Analyst, Business Intelligence

    • John Hancock

      Jul 2015 - Jan 2019
      Senior Salesforce Business Systems Analyst - Certified Advanced Salesforce.com Administrator

    • Salesforce

      Jan 2019 - now

      • Principal Solution Engineer, Service Cloud - Financial Services

        Feb 2022 - now

      • Lead Solution Engineer, Service Cloud - Financial Services

        Aug 2020 - Jan 2022

      • Senior Solution Engineer, Service Cloud - Financial Services

        Jan 2019 - Jul 2020

  • Licenses & Certifications

    • Salesforce Certified Sales Cloud Consultant

      Salesforce
      Jun 2018

    • Salesforce Certified Advanced Administrator

      Salesforce

    • Salesforce Certified Administrator

      Salesforce

    • Certified Scrum Master CSM®

      Scrum Alliance

    • Salesforce Certified Strategy Designer

      Salesforce
      Jun 2022

    • Knowledge Centered Service v6 Certified

      The KCS Academy - the Only Authorized Certifying Body for KCS
      Apr 2021
      View certificate certificate

    • Salesforce Certified Community Cloud Consultant

      Salesforce
      Aug 2020

    • Salesforce Certified Service Cloud Consultant

      Salesforce
      Apr 2019

    • Salesforce User Experience Designer

      Salesforce
      Feb 2022

    • Salesforce Platform App Builder

      Salesforce
      Mar 2018