Olivia Thorpe

Experience

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  Smith & Western

  Jul 2015 - Aug 2018

  Door Host

  Working as a Door Host enhanced my time keeping, prioritising and efficiency skills. The high speed nature of the job needed me to be proactive individually and to work well in a team. The role included dealing with food and drink orders, tidying the restaurant, taking payments and offering great customer service.

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  TOPSHOP TOPMAN

  Sept 2015 - Mar 2016

  Sales Assistant

  The customer orientation around this job meant my confidence built in this area. I learnt how to be safety conscious and used IT skills such as till work. Keeping up with what was happening within the company was a key aspect to the job, especially the current trends they were selling. It was a great opportunity to be creative with fashion that I enjoyed a lot.

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  Macmillan Cancer Support

  Jun 2018 - Sept 2018

  Data Analyst

  This was an office-based role which consisted of a large amount of Excel work to create databases which analysed and monitored The Macmillan Horizon Centre. It required a high attention to detail when inputting data, project planning, presentation skills and a high understanding of confidentiality.

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  PizzaExpress

  Oct 2018 - May 2019

  Waitress

  Waitressing at pizza express enhanced my up-selling skills which is evident in the fact I was the top employee for up-sales regularly during my time there. I learnt how to connect with customers even deeper than before and I managed to progress quickly within my role.

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  URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

  Jul 2019 - Jul 2020

  Human Resources Intern

  This role involved working as part of a small HR team, supporting all UK and EU employees for Urban Outfitters, Anthropologie and Free People. Key responsibilities included: Retail administrations such as UK and EU contracts. Regular use of ADP and Kronos Preparing payroll information monthly. Supporting monthly and end of quarter reporting.Daily enquiries from retail management teams. Holding exit interviews. Organising the logistics of training events. Weekly HR communications to retail stores. Covering HR Admin role and supporting the training of new HR Admins. An on going well-being project. Show less

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  Church's Performance Cars

  Apr 2020 - Aug 2020

  Temporary Administrative Assistant

  This administration role was located in a prestige car dealership, which focused on luxury experiences for their customers. It is run by a small, busy team and I was employed to organise the administrative paper work for the company to ease the pressure on it’s employees. Key responsibilities and achievements included: Introduced admin trackers - supplier invoice tracker and stock life-cycle tracker. Developed their stock-profile tracker. Proficient user of DragonsDMS Database. Office co-ordination - paper filing, printing and ordering resources.Created a job role handbook for the new oncoming admin. Show less

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  PVH Corp.

  Aug 2021 - Jun 2022

  Human Resources Administrator
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  Dotdigital

  Jun 2022 - Aug 2023

  Human Resources Administrator
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  VML

  Aug 2023 - now

  HR Operations Coordinator