Bob Jordan

Experience

• 

  San Diego State University

  Apr 2007 - Dec 2008

  Student Assistant Librarian
• 

  PlayStation

  Jan 2009 - Sept 2010

  Game Test Analyst
• 

  PlayStation

  Nov 2010 - Jul 2012

  TRC Senior Quality Assurance Tester
• 

  Electronic Arts

  Jul 2012 - Oct 2012

  Compliance Analyst
• 

  Sony Interactive Entertainment

  Oct 2012 - now

  Directing programs to release PlayStation 5 console features to market while also leading a team dedicated to improving processes for product management teams. Led discussions as a primary point of contact with over 300 publishers and developers across a variety of high-profile game titles to manage and resolve technical, time sensitive, policy issues. Evaluated the severity of issues found in game titles against business objectives, user experience, and release timelines to negotiate their fix and release to market. Primary point of contact for reviewing, maintaining, and questions related to technical requirement documentation in the America region.

  • Manager, Product Operations

    Oct 2023 - now

  • Sr. Product Operations Manager

    Jun 2022 - Oct 2023

  • Program Manager

    Oct 2019 - Jun 2022

  • Staff Developer Support Engineer - Submissions and Policy

    Jun 2018 - Oct 2019

  • Senior Developer Support Engineer - Submissions and Policy

    May 2016 - Jun 2018

  • Developer Support Engineer - Submissions and Policy

    Dec 2013 - May 2016

  • Associate Developer Support Engineer

    Oct 2012 - Dec 2013