Jung Lee

Experience

• 

  California Department of Fish and Game

  Jan 1999 - Jun 1999

  Marine Biologist

  • Analyzed various ocean fish samples, including age and distribution, to determine how the commercial fleet should be managed

• 

  Charles Schwab

  Jan 2000 - Dec 2017

  Integrated all new mutual funds onto Charles Schwab’s mutual fund platforms. Managed the due diligence process for new fund families along with corporate counsel. Partnered extensively with business partners including Charles Schwab Investment Management, Advisor Services, Schwab Retirement Plan Services, Clearing Services, International Services, Corporate Counsel, National Accounts, and mutual fund companies to meet all their mutual fund addition and maintenance needs.• Project managed the initiative to add 5000+ additional mutual fund symbols onto Schwab’s platform to support the onboarding of a new Clearing correspondent.• Designed and implemented a new BPM tool to automate the mutual fund addition process, collect metrics, and give transparency into the process for our business partners. Worked closely with technology to manage Agile sprints from development and bug tracking to final deployment in production.• Designed and implemented a new external web portal designed to facilitate the exchange of mutual fund data from the fund companies to Schwab, resulting in 75% reduction in turnaround time.• Managed, developed, and motivated a team of 3 mutual fund addition managers responsible for adding new mutual funds onto Schwab’s platform and maintaining over 22,000 existing symbols on the platform. Show less Managed, developed, and motivated a team of 8-12 system administrators and operations specialists responsible for reconciling general ledger and dealer accounts and monitoring departmental suspense accounts. Accountable for team results against departmental goals for service quality, productivity, and risk management. Settled mutual fund trades for the firm (>$1 billion daily). Completed quarterly and annual team member performance reviews.• Consistently delivered 10% productivity gains year over year while maintaining high service quality and excellent risk results.• Developed and led successful departmental project to automate reconciliation of >5000 mutual fund omnibus accounts which led to 15% productivity gains for the department.• Promoted from Team Leader to Team Manager in December 2003. Show less Created financial reports, including balance sheet and focus reporting for the department. Enforced SEC rule 15c3-3 for risk mitigation by monitoring departmental suspense accounts and complying with regulatory buy in rules. Monitored the collection of 12b-1 fees owed to Schwab by 3rd party mutual funds.• Ensured 99.5% of dividend distributions for Schwab clients were paid correctly and in a timely manner.• Promoted to Technical Consultant in March 2003.• Promoted to Technical Specialist in April 2002.• Promoted from Mutual Fund Specialist I to Mutual Fund Specialist II in October 2000. Show less

  • Senior Manager

    Nov 2006 - Dec 2017

  • Team Manager

    May 2003 - Nov 2007

  • Technical Consultant

    Jan 2000 - May 2003