Millicent Battle, MPA

Experience

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  State of Georgia

  Sept 2010 - Dec 2014

  Economic Support Specialist

  Department of Children and Family Services• Interviewed applicants to obtain and verify information needed to determine eligibility for Food Assistance, Medicaid, and Cash Assistance• Determined program eligibility in accordance with current regulations using a computer-based eligibility system• Managed an electronic caseload that varies based on the community needs, ensuring that accuracy levels are maintained, and cases are processed within the specified time frames

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  State of Florida

  Jan 2014 - Nov 2015

  Revenue Specialist

  Child Support Enforcement• Managed a general caseload consisting of child support legal actions and the establishment, enforcement and collection of child support payment obligations based on established guidelines• Coordinated appointments for personal interviews with custodial and non-custodial parents, employers, and attorneys.• Used a variety of methods, systems and procedures for locating information on custodial and non-custodial parents' assets, income, and liabilities Show less

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  Juvenile Welfare Board of Pinellas County

  Jan 2016 - Jun 2022

  • Lead activities and deliver training to a group of governing volunteers; provide support withvolunteer recruitment; and establish two-way communications to meet the needs of the underserved• Collaborate across internal and external partners to amplify the organizational impact byworking with the community to develop and support community outreach efforts• Operate as a conduit of information and assists the community with leveraging resources • Facilitated community focus groups and neighborhood conversations to increase awareness of the organization’s strategic goals and collective initiatives• Established and maintains effective relationships with representatives of neighborhoods, community, and civic organizations• Increased the organization’s awareness of neighborhood efforts that promote the positive development of children and their families • Organized and performed a range of diverse administrative activities related to the department to include assistance to the human resource department; Prioritize assignments from multiple sources• Coordinated activities and prepared materials for a variety of meetings, conferences, committees, special projects; attended meetings and prepared meeting minutes• Answered phone calls, provided information to callers, and transferred calls to appropriate parties

  • Community Planner/Engagement Advocate

    Jan 2020 - Jun 2022

  • Neighborhood Outreach Coordinator

    Jun 2018 - Jan 2020

  • Administrative Assistant II

    Jan 2016 - Jun 2018
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  Pinellas County Schools

  Oct 2022 - Sept 2023

  Instructional Staff Developer
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  United Way Suncoast

  Oct 2023 - now

  Manager-Financial Stability