Haroon Khan

Experience

• 

  Golden Eye Media

  Apr 2021 - Jul 2021

  PPC Manager

  At Golden eye media, I 1. Created and maintained the Google Ad-words PPC lead generation campaigns for the client 2. Created and maintained the client's Facebook lead generation campaign3. Created backlinks for the client's websites4. Created and managed LinkedIn automation campaigns5. Provided reliable reporting to the clients

• 

  CardClan

  Feb 2022 - Sept 2023

  Growth Product Manager

  In my role as Growth Product Manager at CardClan, I have been instrumental in enhancing user experience and driving user engagement. Some of my key responsibilities and achievements include:1. Collaborating closely with the product team to reduce friction in the user journey, accelerating the time to the "aha moment" and increasing user activation rates by 30%.2. Influencing feature development by prioritizing those with the highest potential impact on user experience and product growth, resulting in a 25% increase in user engagement.3. Spearheading content and outreach strategies to drive organic traffic and user acquisition, resulting in a 40% increase in website traffic and a 20% increase in user acquisition.4. Managing the support team to ensure efficient resolution of customer issues, while implementing strategies to decrease support load, resulting in a 50% reduction in support tickets.5. Facilitating user understanding of CardClan's product and its various use cases, demonstrating how our solutions can meet their needs, resulting in a 15% increase in customer satisfaction.6. Onboarding new users, conducting product demos, and maintaining high customer service standards, ensuring user satisfaction and retention, resulting in a 25% reduction in churn rate.This role has allowed me to leverage my analytical and strategic skills to foster growth and improve user experience, all while ensuring a high standard of customer service. Show less

• 

  Eyelet

  Jul 2022 - Mar 2023

  Growth Manager
• 

  Guest Guru

  Jun 2023 - Sept 2024

  Growth Product Manager
• 

  Fatgraphs

  Sept 2024 - now

  Founder