Natasha Dennison

Experience

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  NorthShore University HealthSystem

  Aug 1990 - Sept 1993

  Floating Unit Secretary

  (formerly Evanston Hospital)● Transcribed doctors’ orders, maintained patient charts, and communicated with other departments to ensure quality patient care.● Answered multiple phone lines, scheduled meeting and appointments, ordered supplies.● Transported patients as needed. ● Maintained the front desk and reception area in a neat and organized fashion.

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  Northwestern University

  Jun 1995 - May 2017

  Served as the first point of contact as the sole staff member for both programs. Provided comprehensive administrative and academic support to both program directors, affiliated faculty and students. Supported and managed a team of work study students. Responsible for all office operations to be compliant with university policies and procedures.● Supported 7 faculty program directors determining their needs and handling multiple demands.● Administered $80,000 budget for the AMST 3-day Retirement/40th Anniversary Celebration which generated ~$500,000.● Collaborated with Weinberg IT and program directors to achieve major website overhaul/transition for each program.● Completed AMST 10-year Program Review providing data for strategic planning.● Managed and monitored $50,000 budget for the SHC bi-annual conference, including all small-and-large scale meeting logistics planning, timeline management, invitations, accommodations, transportation, facilities, catering, signage, audio/visual (AV) arrangements, displays, special needs requirements, printing and event communication. ● Trained 2 temporary workers and new Program Assistant for AMST program once programs split June 2016. Show less

  • Program Assistant 3, American Studies & Science in Human Culture Programs

    Feb 2012 - May 2017

  • Program Assistant 2, American Studies & Science in Human Culture Programs

    Jan 2008 - Feb 2012

  • Program Assistant 1 Creative Writing Program, Department of English

    Jun 1998 - Jan 2008

  • Program Assistant (PT), Human Resouces, EEO/AA/Disability Services

    Aug 1995 - Jun 1998

  • Clerk 3 (PT), Department of English

    Aug 1995 - Jun 1998

  • Clerk 1 (TEMP), Human Resouces, Payroll

    Jun 1995 - Aug 1995
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  Stericycle

  Oct 2018 - Oct 2019

  Customer Service Representative/Data Entry Clerk

  Operated the computer-telephony integration technology to manage inbound and outbound calls on behalf of various healthcare companies.● Provided relevant information to customers and documented interactions efficiently.● Processed a variety of recalled products by sorting, counting, weighing and scanning returned products.● Analyzed information to be recorded while maintaining accurate records on behalf of clients.

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  AmeriCorps

  Nov 2020 - Jun 2021

  Indy AfterSchool Corps Education Coordinator

  Indy AfterSchool Corps members serve in afterschool programs at community based host sites | Wheeler-Dowe Boys and Girls Club● Provide education and career development programs to youth, ages 5 – 18 years● Implement daily activities including: tutoring, conflict resolution, health and safety, and enrichment● Support fellow Americorps volunteers

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  Use What You've Got Prison Ministry - The Elevate Project

  Nov 2022 - now

  Case Manager

  By providing transportation to Indiana jails and prisons coupled with a holistic approach to family wellness, a faith-based organization with a mission to reduce recidivism by keeping families connected, uplifted, and encouraged.● Provide consistent case management, follow-up, and coaching. Review intake, applications, and other participant forms for completeness and accuracy. Input case notes.● Attend meetings to review any pertinent information, such as new policies/statistics/procedures issued by the city or related organizations.● Travel throughout the community, meeting with housed clients in their homes or with homeless clients in various places including shelters.● Transport clients to drug testing for employment and/or to fill out employment on-boarding paperwork, pick up medications, and grocery shopping, etc.● Connect clients to resources, make referrals, and assist as necessary - applications for housing, employment, or other programs.● Advocate on behalf of clients, such as by appearing in court on behalf of a client who may have violated probation in order to explain how the client is working to get their life back on track. Write letters to court, lawyers, or other case managers requesting permission for client to attend retreats, field trips, or life skills workshops.● Handle administrative tasks, such as the maintenance of case notes and any other related duties as assigned by the Executive and/or Program Directors.● IDOC GTL registration and visitation scheduling. May have to speak with facility scheduler for various reasons.● Ultimately, must be flexible enough to accommodate rapidly shifting priorities. For instance, might expect to meet with a client about a housing voucher or job fair, only to discover that the client hasn’t had a meal in a long time. The priority would then shift to obtaining food for the client. Show less