Mike Davis

Mike Davis

Marketing and Client Retention

Followers of Mike Davis2000 followers
location of Mike DavisGrand Rapids Metropolitan Area

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  • Timeline

  • About me

    Partner Program | Change Management | Transformation | Sales | Real Estate | Pickleball

  • Education

    • Colorado State University

      -
      Continuing Education
    • Graceland University

      -
      Bachelor of Business Administration (B.B.A.). Bachelor of Accounting Minor of Economics Magna Cum Laude

      Activities and Societies: Honor's List, President's List, Students in Free Enterprise (SIFE), Varsity Volleyball

  • Experience

    • Regency Real Estate Brokers

      Jul 2004 - Nov 2006
      Marketing and Client Retention
    • Local Restaurant Group

      Oct 2007 - May 2010
      Manager
    • McClain Enterprises

      May 2009 - Aug 2010
      Manager

      Led team of 12 direct reportsDesigned, opened, and operated local business: Main Street Coffee HouseManaged local business: Square PizzaManaged operations for community involvement offerings to help boost attractions and businesses in Independence, Missouri

    • Prosci

      Aug 2010 - Nov 2023

      Global responsibility for Parter go-to-market strategy with coverage on 6 continentsP&L responsibility, including annual forecasting and strategic planningPartner recruiting, contracting, onboarding, and strong triple digit growth in early market penetrationDeveloped and executed communication strategies for internal change and external brand positioningLed global release of products and services in 8 languages with premium Net Promoter Scores, global delivery standards, and CX market insights. Within project timelines, budget, and revenue models. Hands on account management and led negotiations with Fortune 500 clients and 7 figure dealsInnovating new partner models including leading the Microsoft partnership with 450% increased adoption of MS technology with use of Prosci change management Led Partner transition to SAAS product offerings and monetization modelsSponsored cross functional projects including billing and monetization redesign, process improvement, operational excellence, and agile product development Deep understanding of entire portfolio and change management expertiseSupported acquisition of 5+ Partners to expand direct market presence Led team of direct reports and leveraged shared service centers across the business Show less Led Operations for Global Affiliate Network training partnerships with 38+ Partners in 50+ CountriesExceeded annual growth targets of 20%+ four years consecutivelySupport international client account management in collaboration with partners for top accountsLed Partner onboarding, contract negotiation, and developing Standard Operating ProceduresAudit Partner delivery standards and develop quality metricsLead process improvement efforts to maximize sales channels, billing processes, material orderingSupport the design and release of multiple new training programs globallySpeak at change management conferences and partner events to support market growth Show less Overall responsibility for Sales and Account Management teamExceeded 20% annual growth targets and multiyear extensions for top 25 client focusHands on approach with responsibility for 50+ client accounts, with full sales cycle from initiation to close, including contract negotiation, scheduling, and invoicingImplement Salesforce CRM, client lifecycle expansion, renewal and cross selling, land and expandLed corporate communications for global clients, brand positioning, PR, and internal change managementDeveloped internal sales processes, consultative account management, and inbound conversion Partnered with clients to design organizational change management strategy and deployment plansNew product launch, sales training, collaboration with marketing and development functionResponsible for the Authorized Training Provider networkHiring, coaching, mentoring, training and team development Show less

      • Director Partner Program

        Apr 2018 - Nov 2023
      • Director of Operations Global Affiliate Network

        Feb 2014 - Apr 2018
      • Account Team Manager

        May 2012 - Jan 2014
      • Account Manager

        Jan 2011 - May 2012
      • Training Manager

        Aug 2010 - Jan 2011
    • All In Pickleball Gym

      Apr 2023 - now
      Partner, Co-owner

      Startup experience with hands on investor team and providing financial oversightStrategic planning, cross functional alignment for marketing, sales, operationsCustomer acquisition, corporate event sales, sponsor advertising, and customer experience

    • LiveStream Pickleball

      Oct 2023 - now
      Crew Chief / Production Team

      Broadcast Pickleball tournaments at local and national levelNational Pickleball League 2024 ContractBeer City OpenThursday Premier Night

    • Brike LLC

      Nov 2023 - now
      Change Management Consultant
    • Acrisure

      Apr 2024 - now
      Transformation Program Manager
  • Licenses & Certifications

    • Prosci Advanced Change Management Certification

      Nov 2013
    • Prosci Change Management Certification

      Aug 2010
  • Honors & Awards

    • Awarded to Mike Davis
      1st Place: Scholar Showcase Graceland University
    • Awarded to Mike Davis
      Area Contribution Award: Accounting Graceland University
    • Awarded to Mike Davis
      C.H. Sandage School of Business Student Representative C.H. Sandage School of Business
  • Volunteer Experience

    • Alumni Board of Directors

      Issued by Graceland University
      Graceland UniversityAssociated with Mike Davis
    • GU4U Mentoring Program

      Issued by Graceland University
      Graceland UniversityAssociated with Mike Davis