
Lisa Hafler
Customer Service Representative / Bookkeeper

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About me
Everest Reinsurance Company
Education

Middlesex College
-Associates Degree in Accounting Accounting
Middlesex College
1978 - 1981Associate's degree AccountingAssociates Degree in Accounting
Experience

Samuel F. Ventola Insurance Agency
Jun 1978 - Oct 1984Customer Service Representative / BookkeeperBookkeeper - recorded cash receipts (A/R) and Cash Disbursements (A/P), reconciliation of bank accounts, processed weekly payroll, processed all check paymentsRated personal lines automobile Homeowners motorcycle and moped insuranceProcessed policy change requestsFiled claims with appropriate carriersFilingIssuance of Auto Insurance ID cards

Continental General
Oct 1984 - Sept 1995Processed Workers Compensation (WC) Unit Statistical Reports to the National Counsel on Compensation Insurance (NCCI) and individual state rating bureaus.Completed monthly, quarterly, semi annual WC financial Data Calls to the NCCI and individual state rating bureaus. WC Statistical Reporting to independent state bureaus and National Council on Compensation InsuranceWC Financial Calls Annual, Bi Annual Quarterly and monthly reporting
Analyst
Oct 1984 - Sept 1995Business Analyst
Oct 1984 - Sept 1995

Chubb Group of Insurance Companies
Sept 1995 - Jun 2016Drafting Contracts for Commercial Lines book of business on loss sensitive programs (i.e., Retrospectively Rated, Reimbursable Deductible program structures) Retrospectively rated Adjustment CalculationsAdministration of security, Letters of Credit, Trust Accounts, Commingled Accounts, Escrow Accounts and Surety Bonds.Customer Administration Processed WC dividends on a monthly basis through automated dividend systemWrote business requirements for WC dividend system enhancementsProactively created excel spreadsheet for manually calculated dividend result on an individual insured basis Processed Workers Compensation (WC) Unit Statistical Reports to the National Counsel on Compensation Insurance (NCCI) and individual state rating bureaus.Partnered with Information Technology (IT) to implement the NCCI Unit Statistical fining process.
Contracts and Collateral Services Analyst II
Sept 1999 - Jun 2016Workers Compensation Dividend Analyst
Oct 1996 - Dec 1999Senior Statistical Analyst
Sept 1995 - Sept 1996

Everest
Nov 2016 - Nov 2016Accounting AnalystCollection's, Deductible Billing, Customer Service, Invoicing, troubleshooting reconciliations.
Licenses & Certifications

INS
Volunteer Experience
Church, Nursey, Choir, Ran PP, NY City Ref Bus -
Issued by Millington Baptist Church - Relief bus Newark NJ
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