Abigail Krueger

Experience

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  Heritage Glen Golf Club

  Apr 2016 - Oct 2020

  Bartender

  Develop repertoire with distributors to discuss customer feedback and sales success of vendor productsTrack inventory and ordered inventory as neededTrain new employees on cart path routes, regular members’ preferences, menu items and event cateringBuild and develop relationships with regular customersManage cash drawersSecure and close the clubhouse in the eveningAssist in planning weddings, outings and corporate events

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  Olive Garden

  Jul 2018 - Oct 2020

  Server/Bartender

  Efficiently serve guests with accuracy and excellent customer serviceAttain a service rating of over 90% for three month in a row to get promotion as bartenderTrain employees on bar serviceTrack inventory and product quality dailyWine certifiedAssist managers with comps

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  FounderCo

  Aug 2019 - Aug 2020

  Created content for all social media platforms using Canva and BufferAnalyzed data on Google AnalyticsCoordinated educational eventsRebranded with CEO and Hope College brand specialistResearched keywords for SEO

  • Director of Marketing

    Dec 2019 - Aug 2020

  • Social Media Marketing Intern

    Aug 2019 - Dec 2019
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  Consumers Credit Union

  Oct 2020 - Jul 2022

  Accomplished as one of the highest in company sales while providing a high level of customer serviceListen and identify member needsProvide education to members and develop financial literacyRequest approvals for consumer loans and complete loan applicationsComplete member services such as account management, asset recommendations, IRA transactions, rate negotiationsBuild relationships with members and develop member loyaltyApprove of new accounts to the credit union, i.e. personal accounts, business accounts, atypical accountsStay up to date on current and new consumer protection regulationsGather business documents and mortgage documentsCoordinate plans to open a market in a new cityCollaborate with various departments to complete various tasksSupport the Events Committee for the credit union’s sponsored eventsJoined the Scholarship Committee in reviewing scholarship nomineesCompile, perform and confirm completion of branch operations and log auditsTrain new hires in all tasks and assimilate them to company cultureResponsible for ordering all branch cash and vault inventoryOrganize all incoming mail and packages/ship and prepare all outgoing packages and mailInitiate office sales competitionsCreate posts on internal website for employee recognitionsLead and schedule team huddles reviewing KPIs and branch operationsSchedule office personnel regular hours and vacation time Show less

  • Loan Officer II

    Apr 2022 - Jul 2022

  • Loan Officer

    Oct 2020 - Jul 2022
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  Utica Leaseco, LLC

  Sept 2022 - Aug 2023

  Due Diligence Analyst

  Review and request all due diligence documents for commercial loansPerform initial review of legal documents and provide summaries to the president and vice presidentAssist president, vice president, controller and asset manager with administrative tasksTrack office inventory and order supplies as neededOrganize all incoming mail and packages/ship and prepare all outgoing packages and mailImplement new systems and processes for efficient document review and accessDeveloped inceptive training resources for personnel in my roleDraft closing statements, default agreements, surrender agreements, access agreements and amendments to lease documentsCompile closing packages and track closing documentsTrack and review all personal property tax accounts of all customersConfirm evidence of ownership for collateral using titles, purchase agreements, invoices, and receipts of paymentServe as project coordinator for company wide software system implementationNotarize wet signatures Show less

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  Community Living Concepts, Inc.

  Feb 2024 - now

  Executive Administrative Assistant