Vasilis L.

Experience

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  Teleperformance

  Jun 2002 - Sept 2002

  Collections Agent

  Delay department of consumer loans & credit cards of the National Bank

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  RFS

  Oct 2002 - Dec 2005

  Sales Supervisor - Area Manager

  Responsible for a group of 5 Business Consultants (setting goals, monitoring, reporting). The team promoted professional and private financial products (mortgages, credit cards, business loans etc.) and developed portfolio with new clients. The company was the 1st to collaborate with private banks in Greece to design custom made products for the bank to sell.Consistently exceeded sales targets each year by 50% - 80%.Developed new ideas for increasing sales through cooperation with other companies that boosted sales by at least 30%.Resolved customer complaints without needing to involve a manager.Assisted in the training of new associates. Show less

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  Citi

  Jan 2006 - Oct 2007

  Bank Teller

  Handled transactions and managed cash flow about 2.000.000 Euros per monthGenerated an increase in branch revenue by recommended clients to customer service

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  Easyopen

  Nov 2007 - Feb 2009

  Sales Manager

  In chief of a team of 7 Financial Ad visors specializing in Business Financing (Smb with a turnover of up to € 15 million), listening to feedback, and implementing solutions that ensure we exceed our goals (achievement of 200% of annual goal)Recruiting and train team membersActively monitor key performance metrics of sales team, creating and implementing sales strategies, and create new solutions utilizing proven problem-solving techniques.Coach team performance daily using proven behavioral-based coaching, motivation and management methodologies.Engaged team and motivated with team-building that resulted in high employee satisfaction. Show less

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  T Bank N.A.

  Mar 2009 - Nov 2011

  SBL Officer

  Managed accounts of small, medium and large-sized companies (Financing, Loans, Leasing, Factoring)Analysis of business financial data (balance sheets, balance analysis, numerical samples)Writing financial proposals and communicate with the approval department of the bankResponsible for subsidy programsCross-selling to other Group products (banc assurance, payroll, credit cards, e-banking & insurance programs)Exceeded sales targets by 150% in first six months.First Bank Branch in Business financing at Greece every monthEnsured customer issues resulted in smiles Show less

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  Greek Yellow Pages

  Dec 2011 - Mar 2019

  Sales Account Manager

  Promoting Digital Services such as Websites, Google Ad Words, Social Media AdvertisingManaging and up selling long-term customer relationshipsIncreased customer retention by 40%Boosted customer satisfaction ratings 70% among repeat clientsCommended constantly by management for exemplary handling of difficult clientsMarket development (new accounts)Voted Sales Person almost every yearFirst in Google Ad words Sales Rally and awarded at Google's offices in ParisWorking with the marketing department and contribute in implementing their workAfter sales service Show less

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  AMD Telecom S.A.

  Mar 2019 - now

  Business Development Director

  Compiled product, market and customer data to forecast accurate sales and profitnumbersEstablished, initiated and optimized business development strategies based on companytargets, product specifications, market data and budget factorsUsed consultative sales approach to understand customer needs and recommendrelevant offeringsEnhanced success of advertising strategies by boosting engagement through socialmedia and other digital marketing approachesMaintained routine communication with clients to assess overall satisfaction, resolvecomplaints and promote new offeringsCoordinated trade shows and created marketing collateral to reach greater potentialcustomersVisited customer locations to evaluate requirements, demonstrate offerings and proposestrategic solutions for diverse needsServiced existing accounts on regular basis to maximize revenue Show less