Marc Whitney, PMP

Experience

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  Athena Diagnostics

  Jan 2006 - Jan 2008

  IT intern

  Worked with IT professionals in the BioTech industry. Involved in the maintenance of precision Robotics, server maintenance and documentation writing.

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  The Hanover Insurance Group

  Jan 2008 - Jul 2010

  Business Analyst

  Worked with business sponsors to elicit, organize and document business requirements within both Waterfall and Agile methodologies (IBM) on technology projects.Notable projects completed to date include:Successful implementation of “Think Hanover” Personal Lines upgrade project. Largest renovation of the Hanover Personal Lines product in company history.Successful implementation of One Beacon book roll assimilation to Hanover systems within a six month time frame.Worked closely with software architects, developers, and QA in order to ensure quality and efficiency when developing business applications to suit the needs of our business stakeholders and sponsors.Authored business artifacts such as Business Requirements Documents, Functional Specifications, Use Cases, Requirements Traceability matrices, QA test plans, and Ratefile and GTAM training documentation.Created Activity diagrams, Functional Decomposition diagrams, and Data flow diagrams.Worked closely with business sponsors and technology sponsors to effectively manage scope throughout the SDLC.Documented business processes in MS Visio in order to determine ways to improve and optimize business processes.Hanover subject matter expert in Ratefiles and Reference Data (DB2, GTAM’s)Worked closely with upper management to reinvent the Future Leaders Program (new college hires) and assisted with mentoring Future Leaders and assimilate them to the company. Trained new employees in Ratefile and Reference Data through writing training material and traveling to give demonstrations to employees. Show less

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  Digital Federal Credit Union

  Jul 2010 - Dec 2011

  Business Systems Analyst II

  Work with business sponsors to elicit, organize and document business requirements within the Waterfall methodologies on technology projects. Work closely with business sponsors, developers, and other business analysts in order to ensure quality and efficiency when developing business applications to suit the needs of our business stakeholders and sponsors.Coordinate approximately 20 ongoing large and small scale projects throughout the organization with more than half under my direct lead.Authored business artifacts such as Business Requirements Documents, Functional Specifications, Requirements Traceability matrices and QA test plans.Work closely with business sponsors and technology sponsors to effectively manage scope throughout the SDLC.Document business processes in MS Visio in order to determine ways to improve and optimize business processes.Work closely with external vendors and clients in different geographical locations to complete projects related to improving technology in the banking industry.Successfully implemented several process improvements to help the department run smoothly and efficiently Successfully implemented several process work flows that the team uses to keep consistency with development procedures Oversee all projects for a development team consisting of six .NET developers and two project managers Show less

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  Quest Diagnostics

  Dec 2011 - Mar 2016

  Lead Business Systems Analyst

  Athena Diagnostics is a leader in diagnostic testing for neurological diseases and offers innovative tests for Alzheimer's disease, muscular dystrophy and other neuromuscular and developmental disorders. Athena, a division of Quest Diagnostics, is dedicated to providing neurologists and other physicians and specialists with insights that can improve patient health. Athena provides the most comprehensive test menu and intellectual property portfolio for neurological, endocrine, and renal conditions through more than 350 diagnostic tests.• Business Analyst of IT deliverables for new Panel PDF v2 Result Report for new Epilepsy Product.Result – Project completed ahead of schedule in Q4 2013.• Project Management of IT deliverables for migrating Athena Insight legacy Access database to secure Microsoft SQL Server.Result – multi-million dollar database moved in Q2 2013 and is now secure. • Authored several IT SOP’s regarding Business Analysis and IT administration that were not in place at Athena.• Responsible for Lead Business Analyst work at Athena. Hold weekly team meetings with Athena BA’s and report back projects to Management. Mentoring and training of Business Analyst, conducting peer reviews.• Helping to implement parts of the SDLC model and best practices at Athena. Defining processes relating to Change Management. Creation of wiki to house IT templates, SOP’s, etc. • Eliciting requirements and creating specifications for IT projects. Facilitating cross-functional meetings. Managing stakeholder expectations ranging from everyday users to senior members of Athena’s leadership team. Show less

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  The TJX Companies, Inc.

  Mar 2016 - Oct 2022

  • IT Project Manager

    Oct 2018 - Oct 2022

  • Project Analyst

    Mar 2016 - Oct 2018
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  K2United

  Oct 2022 - now

  Technical Project Manager