Bob Puppa

Experience

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  Energy and Environmental Analysis, LLC

  Jan 1979 - Jan 1980

  APL Programmer/Analysit

  Maintained and augmented the Industrial Sector Technology Use Model, an APL based economic model used to analyze new energy use technologies.

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  STSC, Inc.

  Jan 1981 - Jan 1983

  Technical Support Group Leader, Senior Technical Support Programmer, App. Consultant/Account Rep

  Customer and in-house programming and application support for diverse user communities.Programming and design support to corporate programming staff, responsible for corporate billing system.Taught various classes to new and experienced users in APLImplemented PC support team for APL PC product support.

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  ST Systems Corp/Science Applications Research

  Jan 1983 - Jan 1989

  Senior Systems Programmer, Task Leader Systems Programming, Principle Member of the Technical Staff

  Contracted to NASA, Goddard Space Flight CenterCoordinate mainframe systems programming staff.Programming and design support to NASA scientific programming staff for IBM Mainframe and Cyber 205 systems for all programming languages.Taught various classes to new and experienced users in JCL, and FORTRAN optimization classes. Mentor junior members of the systems programming staff.

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  RMS Technologies

  Jan 1989 - Jan 1990

  Senior Systems Programmer

  Responsible for the implementation and support of VM/PROFs based office automation project for the Health Care Financing Administration (HCFA). Implemented and supported systems for all 10 HCFA regions.

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  Kaiser Foundation Health Plan

  Jan 1990 - Jan 1996

  Senior Systems Programmer

  Implementation and primary support for the mainframe systems in the Silver Spring Data Center. Wrote conversion routines to port clinical data from 8 Data General systems to an IBM mainframe running all Mid-Atlantic clinical applications. Implemented and maintained VM and later, MVS operating systems for the Mid-Atlantic region. Provided 7x24 on-call support of the systems.Implemented and tested disaster recovery for mainframe in support of clinical system recovery.Trained other systems programming staff.Implemented and maintained several clinical systems implemented under UNIX. Show less

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  Information Technology Company, LLC

  Jan 1996 - Jan 1997

  Senior Systems Engineer

  Responsible for the replacement of old, small IBM Mainframe systems with replacement systems utilizing p390 technology.Provided technical sales and marketing support, identifying customer requirements for new systems and developing customized solutions to fit customer needs.Implement replacement mainframe systems for MVS, VM and VSE operating systems on either an OS/2 or AIX based floor system. All implementations were fully documented when turned over to the customer. Developed and delivered on-site customized training for customers as required. Recovered banking customer after catastrophic system failure. Show less

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  Kaiser Foundation Health Plan

  Jan 1997 - Jan 2003

  Technical resource to the Unix support manager. Special project consultant. Developed standards for the Unix support teams at Kaiser.Analyzed several approaches to reducing costs in the Unix operating area. These included a recommendation to pursue virtualized implementations of AIX and the use of open source utilities and Linux to provide standard functions such as secure FTP. Recommended the use of zLinux as an alternative to AIX to reduce implementation and operating costs.Represented Kaiser Permanente at IBM User Conferences (SHARE). Frequent speaker. Member of AIX, pSeries and Linux Technical Steering Committee. Requirements Coordinator for AIX. Show less Supervised four teams responsible for supporting HP/UX, HP/MPE, Sun and various Intel based operating environments.Maintained very high availability levels for all systems (99.99 – 100% availability).Implemented cost saving technologies in replacement of older and costlier alternatives. First use of Linux in the company to replace expensive HP/UX environment for special functions.Successful remediation of all systems in support of Y2K effort. Implemented and supported clinical applications for several regions. Show less

  • Consultant Specialist

    Jan 2002 - Jan 2003

  • Technical Lead/Supervisor, HP, Sun and Intel Support Teams

    Jan 1997 - Jan 2002
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  Kaiser Foundation Health Plan

  Sept 2003 - now

  Provide direction and support for the implementation of a new DR program strategy. Assist with all aspects of the development and implementation of a new DR program to better address the recovery requirements of the various business units. Negotiate and manage contract deliverables for large managed services contract. Guide the development of program strategies and budgets. Manage regulatory and audit responses related to the DR program. Develop corporate policies, procedures and standards in support of the new program. Show less Manage the enterprise wide IT Disaster Recovery and Business Continuity Programs. Developed an internal hosting strategy to leverage use of national data centers and reduce DR costs. Redesigned DR approach in 2007 based on changing needs of the organization and requirements from Data Center Operations management. Developed and implemented the DR Class of Service application categorization based on an analysis of over 8000 Business Continuity Plans.Partnered with Regional and National Health Plan Management, Healthcare Continuity Management, IT Compliance and Internal Audit in the development and implementation of standard operating procedures, policies, employer group and regulatory responses to requests for program information and audit action plans in support of the disaster recovery and business continuity programs.Provided technical direction to staff in the development disaster recovery solutions for individual applications. Reviewed and approved all disaster recovery solutions for incoming applications.Work with large program and project budgets. Show less

  • Consulting Principal

    Jun 2009 - now

  • Manager/Senior Manager IT Business Continuity Services

    Sept 2003 - Jun 2009