Morgan Wertelusky

Experience

• 

  Green Bay Area Public School District

  Jun 2012 - May 2014

  Information Technology Technician

  While being an apprentice for the Green Bay Area Public School District, I supported seven local public schools in the Green Bay Area on the west side, assisted teachers and students with computer troubleshooting problems (worked with: Desktop PCs, Laptops, Chrome Books, iPads, Macintosh PCs,) removed and installed software on to PCs by way of Altiris, and worked with troubleshooting local and wireless network printers.

• 

  PDQ Car Wash

  Oct 2013 - May 2014

  Dry Off Attendant / Cashier

  When I previously worked at PDQ Car Wash for the first time, I worked efficiently under a fast paced environment, provided excellent customer service by responding with urgency to customer’s requests, handled cash and checks accurately, and answered phone calls also with answering customer questions.

• 

  Copps

  May 2014 - Feb 2015

  Salad Bar Assitant

  While working at Copps Food Center, I provided prompt, efficient and friendly customer service, used proper sanitation procedures to ensures the work area is always clean for the next day, prepared cut fruit with caution along with replenishing product and ensured all product on the salad bar is full during the shift and for the next day.

• 

  PDQ Car Wash

  Feb 2015 - Aug 2016

  While working at PDQ Car Wash as an Assistant Manager, it was part of my duties to ensure the car wash was operating smoothly. These duties included, but not limited to, leading and managing employees under me across the whole establishment, creating schedules, monitoring payroll, and restocking supplies.

  • Assistant Manager

    Nov 2015 - Aug 2016

  • Dry Off Attendant / Cashier

    Feb 2015 - Nov 2015
• 

  DeafandHoh.com

  Jul 2015 - Jul 2017

  Web Developer

  While working with Deaf and Hard of Hearing, I assisted the team with maintaining the website through my knowledge gained while attaining my Web Development & Design degree. I worked with Deaf and Hard of Hearing while being enrolled in courses still for my degree. I worked with the creators of this website and community as part of my internship to attain my degree. While working for Deaf and Hard of Hearing's website, I also worked with putting together another site by the group - Leap Forward.

• 

  Midwestern Wheels Inc

  Aug 2016 - May 2017

  While working at Midwestern Wheels Inc, it was my responsibility to maintain the rental vehicles in the service garage. I worked with our claims department when any of the rental vehicles had cosmetic damage, along with ensuring the vehicles were properly kept up-to-date with maintenance. One of my larger rolls was to make sure the rental vehicles were cleaned properly after each rental. I myself did not solely work on cleaning the vehicles interior and exterior, but rather managed those who did clean the vehicles each and every day. It was important that I completed Quality Assurance checks to make sure our vehicles were in tip-top shape. Show less

  • Service Department Manager

    Dec 2016 - May 2017

  • Service Lead Supervisor

    Aug 2016 - Dec 2016
• 

  Bergstrom Automotive

  May 2017 - Mar 2022

  • Service Consultant

    May 2019 - Mar 2022

  • Assistant Service Manager

    Nov 2017 - May 2019

  • Service Consultant

    May 2017 - Nov 2017
• 

  Triangle Distributing

  Aug 2019 - Dec 2021

  Merchandiser

  While working for Triangle Distributing, it was part of my duties on assigned weekends to maintain the stock of our products on the shelves at local retail stores.

• 

  Xperience Fitness

  Aug 2019 - Mar 2020

  Team member

  While working for Xperience Fitness, it was important I maintained a cleanly facility along with assisting members the best of my ability.

• 

  KleenMark

  Jan 2020 - Dec 2020

  General Cleaner

  While working for Kleenmark, it was my duty every other day during weeknights to maintain the cleanliness of Associated Bank in Pulaski, WI.

• 

  Dealer Inspire

  May 2022 - now

  While working at Dealer Inspire, the majority of my role duties have been maintaining dealership websites. This includes, but not limited to, looking into inventory issues (missing inventory and pricing updates), updating website content, and installing third party content/scripts. I actively provide first-level customer support to clients, along with developing positive rapport, ensure to gain a thorough understanding of the client’s inquiry and follow-up to resolve their concerns. It is important to have the ability to troubleshoot complex product and support-related issues – making sure to complete all applicable department tasks before escalating to higher-level support teams for additional assistance. I am daily interacting internally with colleagues to providesupport by using experienced product knowledge. Show less

  • Sr. Solution Engineer

    Nov 2023 - now

  • Solution Engineer

    May 2022 - Nov 2023