Tavish Sharma

Experience

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  Vodafone

  Dec 2014 - Apr 2018

  Team Leader retail

  Sr. Associate

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  Career Point Ltd.

  Apr 2018 - Oct 2020

  Assistant Manager

  Experiences Assistant Manager (Academics-Operations & Control) Reporting to GM – Business Development since April-2018.• Managing team of 5 Schools with daily operations and control procedures.• Provide information about the schools (curriculum, admission procedure, tours, administration structure, etc.• Respond to telephone calls and inquiries courteously and direct calls to appropriate school personnel. • Academic Planning & Effective executions across 5 Schools.• Tactical planning & forecast • Formation of strategy to be executed by each school with respect to Syllabus and forthcoming exams of students.• Directing the managers and faculties regarding every operational and strategic change to be followed under execution.• Analysis of daily reports, Customer service management• Managing Data of students and team members for assessments in operational decisions.• Remote operations and control• Communication, Coordination and Control with Head office to all Schools.• General Discipline and facilitation assurity at all locations.• Ensure the policies, procedures, and codes of conduct are followed at all times• Assist with parent issues at the desk, trying best to resolve them in timely and professional manner• Customer service to parents and students in all school related aspects. • Familiar with Microsoft office tools-Word Excel & Power-Point, Windows operating system, Google Sheets, Data Management, Data Analyst .• Manage the planning, development and implementation of internal and external datasets to ensuring adequacy, accuracy and legitimacy of data to enable the production of analysis and reports.• Develop tools to support the analysis of data and inform strategic decision making within Organization.• Produce research and analysis using internal and external data to facilitate and inform the production of a variety of reports highlighting trends and issues, generating insight to identify Show less

• 

  Motion Education Pvt Ltd

  Oct 2020 - Dec 2021

  Manager Operation-Franchise

  Managing team of 30 national franchise with daily operations and control procedures.• Provide information about the schools (curriculum, admission procedure, tours, administrationstructure, etc.• Respond to telephone calls and inquiries courteously and direct calls to appropriate schoolpersonnel.• Academic Planning & Effective executions across 5 Schools.• Tactical planning & forecast• Formation of strategy to be executed by each school with respect to Syllabus and forthcomingexams of students.• Directing the managers and faculties regarding every operational and strategic change to befollowed under execution.• Analysis of daily reports, Customer service management• Managing Data of students and team members for assessments in operational decisions.• Remote operations and control• Communication, Coordination and Control with Head office to all Schools.• General Discipline and facilitation assuredly at all locations.• Ensure the policies, procedures, and codes of conduct are followed at all times• Assist with parent issues at the desk, trying best to resolve them in timely and professional manner • Customer service to parents and students in all school related aspects.• Familiar with Microsoft office tools-Word Excel & Power-Point, Windows operating system, GoogleSheets, Data Management, Data Analyst.• Manage the planning, development and implementation of internal and external datasets toensuring adequacy, accuracy and legitimacy of data to enable the production of analysis andreports.• Develop tools to support the analysis of data and inform strategic decision making withinOrganization.• Produce research and analysis using internal and external data to facilitate and inform theproduction of a variety of reports highlighting trends and issues, generating insight to identify what our data is telling us, what this means for the organization and how to improve the performance of our schools. Show less

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  SGLLP

  Jan 2022 - Feb 2023

  Manager Remote Operations and Product Development

  I look after the 92 remote locations inclusive of all the Administrative and Academic Operations.I also take care of the Product development and new product initiations and the modification and development of the existing product as per the client requirement.

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  ALLEN

  Feb 2023 - now

  Assistant Manager