Arnel Morgado

Experience

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  Sutherland

  Oct 2017 - Apr 2019

  Consultant

  • Selling new phones with data packages• Selling new internet and TV packages• Upgrading the packages or the device• Credit bills if needed• Explaining the bill if there are some issues with it.• Providing a long time resolutions on their billing concerns

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  Gaohr International

  Mar 2019 - Aug 2020

  Recruitment Specialist

  • Sourcing and attracting candidates in UK by using LinkedIn and Reed.com • Conducting interviews and filtering candidates for open positions. • Collaborate with the hiring managers and proactively identify future hiring needs. • Screen candidates resumes and job applications. • Develop and update job descriptions and job specifications. • Communicate with the candidates through LinkedIn by sending them invitations.

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  Conectys

  Aug 2020 - May 2021

  Customer Support Specialist

  • Assist customers who wanted to purchase a gift card. • Assist customers to check gift card balance. • Explain to customers why orders cannot be processed and provide alternative solutions. • Entertain customer queries through Chat and Email.

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  Recruitment_Direct Payment Services

  Jun 2021 - May 2022

  Customer Service Staff

  • Process merchant requests or orders. • Handle research regarding monthly billing, rates inquiry, equipment tracking, and etc. • Sending Collection Email and making sure all details are correct. • A Direct contact of sales representative assigned in USA. • Expert in using Ring Central to communicate with sales agents or merchants via Text, Chat, and Call.

• 

  Collective Solution

  Aug 2022 - Feb 2024

  Recruitment Specialist

  • Sourcing and attracting candidates in California by using JazzHR• Conducting interviews and filtering candidates for open positions. • Collaborate with the hiring managers and proactively identify future hiring needs. • Screen candidates resumes and job applications. • Communicate with the candidates through email and text.