Péter Farkas

Experience

• 

  Amadeus

  Aug 2000 - Jan 2011

  As the manager of a section of 10 people I was responsible for the operation of customer facing test systems. My responsibilities included incident, problem and change management as well as test data management.Main achievements in this role:Build a cross functional team to support mainframe and open systems.Training and skill management for team members. Cross training between people with different skills.Build up and maintain a tight incident and problem management process with operations's incident teams and R&D test system support teams. Introduction of critical incident handling to test systems.Improved customer facing test systems usability figures to 98%.Continuously improving test data management (50TB+) practices to meet customer expectations. Weniger anzeigen

  • Section Manager - Test Systems Services

    Jan 2007 - Jan 2011

  • Software Quality Assurance

    Aug 2000 - Jan 2007
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  Amadeus

  Jan 2012 - Jan 2017

  Front End and Shopping Services. Responsible for the end-to-end service delivery of E-Travel Management , E-Retail, Reservation Desktop, Pricing and Shopping services as well as the network implementation and intersystem communication of those services.The end-to-end service responsibility covers server infrastructure implementation, application configuration and software release management, testing, incident management and problem follow up. The network responsibilites cover the network connectivty set up with our customers and partners. Weniger anzeigen Release management for Central, Airline and Airport IT. The department was responsible for the execution of the release management process in operations and the operational validation of software changes on mainframe and open systems.Main achievements:Stream lead of a stability improvement program to coordinate projects aiming to improve test systems, test systems management and non-functional testing.Introducing new team management practices - regular stand up meetings.Introducing improved SW quality reporting more relevant to business and R&D teams.Lean introduction to the department. A3 thinking and Lean coaching.Presentation to customers and wider business audience during company events. Weniger anzeigen

  • Senior Manager - Front End and Shopping Services

    Apr 2015 - Jan 2017

  • Senior Manager - Test and Release Management

    Jan 2012 - Apr 2015
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  Amadeus

  Jul 2017 - now

  Heading a network team in charge of the Amadeus data centre LAN in Erding and world wide. The main responsibilities cover technology support, network architecture design and implementation, life cycle activities and 2nd level support. We are covering our DC LAN around the globe providing 24/7 support.We cover both physical and software defined (NSX) network solutions as well soon in the cloud. Heading a team of 50+ people performing infrastructure lifecycle management for network, storage and compute components. Activities cover provisioning, deployment, maintenace, capacity management, operation and decomissioning. Working together with teams in Sydney, Bangalore and Miami to provide 24/7 operation.

  • Senior Manager - Data Center LAN

    Nov 2019 - now

  • Senior Manager - Infrastructure Foundation Services - Central

    Jul 2017 - Nov 2019