Shehzaad Shaik

Experience

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  National Health Laboratory Service

  Sept 2006 - now

  Information Technology Support Engineer

  SHEHZAAD SHAIK43 kelvin grove – 16 Meadway - Kelvin · 0829043364Email · shehzaads130370@gmail.com Seeking a position in to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible. To add valuable assets to your esteemed organization as an active member.EXPERIENCE2006 – CURRENTIT SUPPORT ENGINEER, NATIONAL HEALTH LABORATORY SERVICE configure new computer desktops and laptops with the standard required software including Windows Operating system plus Microsoft Office Packages - 2016 / 2019 / Office 365 including other standalone Microsoft packages Install and Configure Microsoft Outlook to connect to Exchange Server Configuration of network - Adding computers to the NHLS domain Installation and Configuration of Remote assistance software such as TightVNC or TeamViewer, Novell Client as VPN software such as Cisco and shrew Setup of Boardrooms and assist users to connect to Data Projectors Assist users to connect to Zoom and Microsoft Teams online meetings Install and configure Citrix client to be able to run Laboratory software such as TRAK Using of Active directory to assist in password changes to users Installation and Configuration of enterprise content Management software Configuration of Label and Bar-Code printers for Laboratory Software such as TRAK Installation and Configuration of Kodak scanners in laboratories, Printers, antivirus software and firewall configurations Installation and configuration of CRM software such as Oracle, including JAVA configuration Configuration of Network proxies on relevant Internet Browsers Assist network department with Network connection issues of users - patching network switches Supporting laboratories after hours during Standby time - once a month for seven days Making sure that Information Technology SOP are strictly adhered to Maintaining of Information Technology Assets on a regular basis Show less