Shehzaad Shaik

Shehzaad Shaik

Information Technology Support Engineer

Followers of Shehzaad Shaik132 followers
location of Shehzaad ShaikCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    IT Support Engineer at National Health Laboratory Service

  • Education

    • MANCOSA

      -
      Enrolled currently Postgrad Risk Management Postgrad risk management NQF 8
    • MANCOSA

      2021 - 2021
      Postgraduate Degree Computer/Information Technology Administration and Management NQF 8
    • MANCOSA

      2018 - 2020
      Bachelor of Commerce - BCom Information Technology NQF7
  • Experience

    • National Health Laboratory Service

      Sept 2006 - now
      Information Technology Support Engineer

      SHEHZAAD SHAIK43 kelvin grove – 16 Meadway - Kelvin · 0829043364Email · shehzaads130370@gmail.com Seeking a position in to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible. To add valuable assets to your esteemed organization as an active member.EXPERIENCE2006 – CURRENTIT SUPPORT ENGINEER, NATIONAL HEALTH LABORATORY SERVICE configure new computer desktops and laptops with the standard required software including Windows Operating system plus Microsoft Office Packages - 2016 / 2019 / Office 365 including other standalone Microsoft packages Install and Configure Microsoft Outlook to connect to Exchange Server Configuration of network - Adding computers to the NHLS domain Installation and Configuration of Remote assistance software such as TightVNC or TeamViewer, Novell Client as VPN software such as Cisco and shrew Setup of Boardrooms and assist users to connect to Data Projectors Assist users to connect to Zoom and Microsoft Teams online meetings Install and configure Citrix client to be able to run Laboratory software such as TRAK Using of Active directory to assist in password changes to users Installation and Configuration of enterprise content Management software Configuration of Label and Bar-Code printers for Laboratory Software such as TRAK Installation and Configuration of Kodak scanners in laboratories, Printers, antivirus software and firewall configurations Installation and configuration of CRM software such as Oracle, including JAVA configuration Configuration of Network proxies on relevant Internet Browsers Assist network department with Network connection issues of users - patching network switches Supporting laboratories after hours during Standby time - once a month for seven days Making sure that Information Technology SOP are strictly adhered to Maintaining of Information Technology Assets on a regular basis Show less

  • Licenses & Certifications

    • POSTGRAD IN RISK MANAGEMENT

      MANCOSA
      Nov 2023
      View certificate certificate
    • Post Grad Information Technology Management

      Mancosa 2021
      May 2022
      View certificate certificate
    • SkillMe short course in AI and ML

      MANCOSA
      Feb 2024
      View certificate certificate
    • ITIL® Foundation

      Pink Elephant
      Mar 2021
    • ITIL V 4 FOUNDATION

      AXELOS Global Best Practice
      Mar 2021
    • Az900

      Microsoft
      Dec 2021
    • POWER BI Certificate

      Exodus Experts
      Apr 2024
    • AI900

      Microsoft
      Mar 2022
    • SC900

      Microsoft
      Feb 2022
    • Microsoft AI Skills Challenge

      Microsoft
      Apr 2024