Adrian Broggi

Experience

• 

  X Project S.A.

  Aug 2003 - Jun 2007

  - Team leader: managing 5 resources.- Project management in bank entities: Prevention of money laundering and audit (Banco Macro, Deutsche Bank, Banco Mariva, Banco Piano and MBA).- Project management in ERP application working with Spanish company. - Project management and simultaneous programming of 15 products

  • Consultant Coordinator

    Jan 2005 - Jun 2007

  • Analyst & Programmer

    Aug 2003 - Jan 2005
• 

  Codere Argentina

  Jun 2007 - Jul 2010

  Senior Functional Analyst

  - Project management in different platforms: .NET, sharepoints, Visual Basic, etc.- Functional analysis in CRM application (Siebel, attending workshops in Madrid), Business Intelligent (Microstrategy) and Human resources application (Buxis)-Automation and optimization of business processes focused on enhancing quality and execution time.

• 

  Thales Information Systems

  Jul 2010 - Jul 2011

  Senior Consultant

  - Management of implementation assessment in Movistar Argentina and Colombia (landline and mobile telephony)-Analysis, coordination, tracking and monitoring of implementations in apps, infrastructure and networking. (ITIL Methodology)

• 

  ADT Fire & Security

  Jul 2011 - Sept 2015

  Senior Application Analyst

  Main Functions:- Business analyst in LATAM (Argentina, Chile, Costa Rica y Uruguay). Assessment of business needs providing solutions by integration of applications.- Project leader in core application, optimizing processes and providing new services to our customers. Improvements allowed to keep the same central monitoring headcount even when the customer base increased by 35%.- Project leader in implementation of assets administration application which administrates the main asset in the company, valued in 50M dollars.- Six sigma applied to projects higher than 50K savings. Show less

• 

  Johnson Controls

  Oct 2015 - now

  Main Responsibilities: - Planning and Commercial Strategy: Development and execution of strategic plans to enhance market positioning and drive revenue growth.- Pricing and Commercial Offer: Establish competitive pricing models and craft commercial offers tailored to customer needs, optimizing profitability.- Management Control: Implementation of effective management control systems to monitor performance metrics and ensure alignment with organizational goals.- Data Intelligence: Leverage data analysis to drive informed decision-making and improve operational efficiency.- Leadership of Cross-Company Projects and Processes: Leadship of cross-functional teams to deliver complex projects, ensuring collaboration and alignment across departments. Main contact with IT area.- Corporate Policies Design: Design and implementation of corporate policies to streamline operations and ensure compliance with industry standards. Show less - Ensure the continuous improvement of business operating processes- Lead Organizational Health initiatives according to global guidelines.- Work with all areas of the company transversally in order to improve the customer experience, optimizing our NPS and thus achieve a decrease in attrition and improve operating costs.- Lead continuous improvement projects, prepare reports and dashboard to give visibility to the information of the operation at the SOLA level (Argentina, Chile and Uruguay)- Lead the commercial pricing strategy, defining the prices of our products and services, meeting the needs of the client and the company's financial metrics. Show less Team leader of 5 members, throughout the Latin American region in the implementation of the best processes and solutions for more than 20 applications and more than 150 servers and receivers. Management of multiple projects and regional implementations, with a focus on new solutions and services.- Responsible for process improvements to help obtain a better user experience and level of customer service.- Identify internal / external customer needs, evaluating technological alternatives to provide strategic solutions Show less Main Functions:- Direct report to regional manager, with base in Australia.- Project leader in LATAM (Argentina, Chile, Costa Rica and Uruguay). Focus on customer satisfaction providing new products and services (Managing budget, resource and times)- Strategic support to business unit managers to identify and enhance processes and develop new products.- Product assessment: project leader with IT teams and business areas to implement new solutions reducing risk to a minimum. - Unify and standardize applications, services and processes in the region, offering to our customers the same products and services (streamlining new implementations and simplifying IT support)- Project implementation with saving of 200.000 dollars. Show less

  • Senior Manager Operational Excellence - Argentina & Uruguay (ADT Security Services S.A.)

    Oct 2023 - now

  • Senior Manager de Excellence Operational - Argentina, Chile y Uruguay

    Jun 2022 - Oct 2023

  • LATAM - Delivery lead - CMC Regional Manager

    Feb 2020 - Jun 2022

  • Regional Project Leader

    Apr 2017 - Feb 2020

  • Senior Business Analyst - Region LATAM - ADT Fire & Security

    Oct 2015 - Apr 2017