
Raquel Aviles
Employee Relations

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About me
Executive Assistant | Notary Public
Education

Network Learning Institute
2019 - 2019Microsoft Certifications, Computer Technology and SoftwareAdvanced training and experience using the full suite of MS Office applications including: Access, Excel, Outlook, PowerPoint, Publisher, and Word. QuickBooks professional development, time management, and digital literacy.

University of Phoenix
2014 - 2020Bachelor's Degree Bachelor of Science in Business with a Human Resource Management Certificate
Experience

ACCU Staffing
Sept 2006 - Mar 2013Employee RelationsEmployee Relations • Provided advice and guidance to management regarding employee relations issues.• Conducted investigations on policy violations and presented the appropriate recommendation. • Processed employee background checks.• Processed Form I-9 Applications through E-Verify (verify eligibility to work in the US) of approximately 2500 employees at 12 locations per year. • Trained Staff members and management in proper documentation, which rectified oversights and improved I-9 administration going forward.• Completed forms for Disability, FMLA, and Employment Verifications for staff and temporary employees combined. • Articulated corporate policies and procedures to employees seeking clarification regarding payroll, disability, terminations, and leaves of absence. • Authored a policies & procedures document, followed by a PowerPoint presentation, to employees to address hiring categories of rehires and reinstatements. • Provided continuing education and training of new and experienced employees; presenting over 40 training courses.• Processed employee data for new hires and terminations.• Generated custom queries to submit data as needed for customers, federal, and state agencies.Payroll Specialist• Directed all aspects of weekly and bi-weekly payroll, and adjustments for over 20 companies.• Recorded and processed commissions, vacation pay, and expenses.• Processed employee garnishments.• Created commission and payroll reports; researched and reconciled variances.• Entered invoices into accounts payable for payment.Unemployment Specialist• Completed verifications for claims in NJ, PA, DE, and NY.• Worked with the Vice President in revising the new edition of the HR manual and Employee Handbook concerning Unemployment Policies and procedures for the year 2012. • Prepared and presented data-based protest of unemployment claims and testimonies for other litigations. Show less

Robert Half
Nov 2013 - Dec 2014• Manage treaty and marketing databases for A&H; including documentation of Account Approvals, Main Contracts, Addendums, and miscellaneous items to ensure that each account is SOX compliant. • Schedule, coordinate meetings, expense reports, scheduling and coordination of events, meetings and travel accommodations.• Communicates with vendors.• Participates as an Emergency Response Team member. • Completed audits to reconcile discrepancies in regards to pay discrepancies for employees on Disability and FMLA.• Performed clerical duties and maintain an efficient and highly organized area for employee records.• Assisted accounting, HR, and benefits team ascertaining payroll discrepancies.• Answered payroll related questions.• Processed verifications of employment, Disability, FMLA, and Unemployment forms for NJ, NY, and CA.
Administrative Assistant
Apr 2014 - Dec 2014Human Resources Specialist
Nov 2013 - Mar 2014

Maiden Reinsurance North America
Dec 2014 - Sept 2018Administrative Assistant• Managed client communication on behalf of the A&H team.• Provided comprehensive administrative support to the executive team.• Planned and executed corporate events.• Coordinated meetings, managed expense reports, scheduled events and conferences, and made travel arrangements.• Collaborated with corporate supply vendors.

AKCG - Public Relations Counselors
Jul 2019 - May 2024• Provide direct administrative support to the CEO and President.• Coordinate and schedule meetings, conferences, and travel arrangements for the CEO and leadership team, ensuring smooth operations.• Collaborate with the marketing team, using Hootsuite to manage social media campaigns, Adobe products, and Canva for graphic design needs, and Mailchimp for email marketing efforts.• Streamline HR processes, assisting with onboarding and employee record management.• Effectively prioritize and manage multiple projects simultaneously, ensuring deadlines are met and objectives achieved.• Organize and maintain records, databases, and archives of pertinent documents.• Oversee expense reporting, invoicing, and the tracking of office supplies, managing routine administrative processes.• Plan and execute staff events. Show less
Executive Assistant
Oct 2023 - May 2024Administrative Assistant
Jul 2019 - Oct 2023

Mastery Schools
Jun 2024 - nowExecutive Administrative Assistant
Licenses & Certifications

Certificate of Completion of Notary Essentials Course
National Notary AssociationAug 2019
Notary Public Commission
State of New JerseyJul 2019
Volunteer Experience
Worship Team, Singer
Issued by HIGH PLACE CHURCH on Jan 2016
Associated with Raquel AvilesVacation Bible School, Teacher
Issued by High Place Church on Aug 2016
Associated with Raquel AvilesContent Manager
Issued by She Prayed Ministires on Jun 2018
Associated with Raquel AvilesFaith in Prevention, Cooking Instructor
Issued by HIGH PLACE CHURCH INC on Nov 2018
Associated with Raquel Aviles
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