Experience

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  Strathmore university

  Jan 2005 - now

  1. Develop work plans, systems and processes to support the DVC ASA Office in the successful execution of strategic university business while upholding confidentiality and sensitivity. This includes prioritization of activities, working within deadlines and follow up. 2. Overseeing the administration and management of the DVC ASA Office which includes the Registrar’s Office with an emphasis on information management, coordination and quality control. 3. Providing comprehensive secretarial and administrative support to the DVC AA Office as well as the Committees Chaired by the DVC ASA and Registrar. This includes preparing and managing correspondence, report writing and presentations. 4. Managing the DVC ASA Office internal and external contacts, dealing with enquiries on their behalf and developing and maintaining strong working relationships. 5. Liaise regularly with academic administrative teams in the various academic units so as to effectively collect and collate information necessary for the DVC ASA. Such information includes but is not limited to minutes of faculty board meetings and other departmental minutes, reports required for preparation of DVC ASA reports to the MB and the UC, etc. 6. Effective briefing of the DVC prior to meetings, providing notes on a range of complex matters, papers or action checklists as appropriate.7. Preparation of Correspondence to Commission of University Education in relation to curriculum and other academic related documents.8. Coordinating all logistical matters pertaining to the University Graduation Ceremony 9. Development of the University Annual Academic Calendar in liaison with other academic units in the University and securing its approval and communication to all academic units. 10. Quality and Document Management Representative in the Academic Affairs Office Show less 1. Co-ordinates with all Quality Management System Representatives of the University to ensure that Quality Management System is maintained and controlled.2. Plans for Internal and External Audits and ensures they are carried out as per the schedule and also following up on areas of improvement.3. Liaising with Auditors to ensure the execution of corrective action and compliance with customers’ specifications4. Maintains proper documents and records in a proper system in the Quality Assurance Office5. Ensuring that relevant customer satisfaction surveys are carried out.6. Assists the Director of Strategy in monitoring performance by gathering relevant data and producing statistical reports for accurate decision making7. Assists the Director of Strategy on developing strategy plans including work plans and follows up on implementations8. Assists in preparation of the department budget for resource allocation and control.9. Provides administrative support in all functions of the Quality Assurance Office.10. Assist in producing documents, reports and presentations to the Director of Strategy on quality implementation progress 11. Create quality awareness to new staff and other stakeholders on Quality Improvement as well organize and run trainings.12. Holding meetings with Quality Management Systems representatives and auditors in order to guide their departments on quality policies and procedures.13. Assists the Director of Strategy in developing an open system for the University for uploading all approved documents14. Facilitates and ensures training of staff is done on quality improvement15. Organizes and coordinates a Quality Week which held annually16. Assist the Director in producing Strategy and Quality monthly reports to the Management Board. Show less - Developed, promoted and coordinated Strathmore University alumni organizational activities. -Organized special projects and social activities to promote active alumni participation in programs and events of the University. -Fund raised through Alumni Annual Fund.-Prepared publications and other communications to further Alumni Affairs objectives; preparde reports and analyzed setting forth progress, adverse trends, and appropriate recommendations or conclusions; participated in long-range planning for the office. Organized alumni reunions. -Received and responded to requests for information and assistance from individual alumni; contacted alumni to request their assistance in matters pertaining to the University. -Maintained and updated the alumni database while overseeing the functions of the alumni office as well supervisor the junior staff. -Coordinated with other offices and departments of the University as well as within Alumni Affairs to enrich alumni programs; maintained interface with deans, directors, department heads and faculty members. Show less - Maintained protocol procedures in the University Relations office. -Prepared high quality briefing materials for both directors for appointments, meetings, and missions. -Addressed customer complains so as to improve the image of the organization. -Events organizer for various campus events to ensure consistency and maintenance of the brand. -Ensuring quality is maintained in all areas of the department. Drafts correspondence, directives, comments on behalf of the director for his signature and making follow up when required. -Maintained the filing system ensuring safekeeping of confidential materials. -Coordinated the information flow, editor in campus magazine and alumni e-newsletter. -Facilitated information sharing between both director’s offices and other partners. -Followed up on deadlines, commitments made, and action taken, and coordination of collection and submission of reports to both directors. -Presented proposals to eliminate communication bottlenecks in the office and streamline office procedures between the director’s office and the subordinate units. Show less

  • Executive Manager - Office of Deputy Vice Chancellor; Academic & Student Affairs

    Mar 2016 - now

  • Strategy & Quality Administrator - Office of Strategy & Quality Assurance

    Feb 2011 - Sept 2016

  • Administrative Assistant - Alumni Relations

    Jan 2009 - Apr 2011

  • Executive Assistant, University Relations

    Jan 2005 - Dec 2009
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  Office of deputy vice chancellor, academic & student affairs

  Mar 2016 - now

  Executive manager