Experience

• 

  Data edge limited

  Apr 2013 - Oct 2013

  Associate it service specialist

  1. Builds customer base by meeting with potential clients and educating them on the benefits of their products. 2. Preparing Tender/ BID documents. 3. Maintain close relationship with key person & contact person for the preparation of RFP/EOI. 4. Interface with sales, product and technical team regarding customer requirements. 5. Documentation & co-ordination with implementation team. 6. Deal with bank, local administration, Government/Semi Government office and private organization. 7. Liaise with project stakeholders on an ongoing basis. 8. Participate in conferences, shows, exhibitions when appropriate and requested9. Shares with key account sales manager assigned targets for profitable sales growth in assigned product lines and/or market areas. 10. Opportunistically pursues additional business development opportunities within customer firms, ensures these opportunities are effectively covered and followed by the sales team. 11. Provides training to customers when needed Show less

• 

  Hop lun

  Nov 2013 - now

  1. Manage IT projects, including planning, budgeting, and implementation.2. Oversee the ERP administration, system and database administration, network administration, and end-user services for both hardware and software.3. Working closely with other department Managers to assess the growth needs and maintenance of the company’s business.4. Monitors designated applications and takes corrective action to prevent or minimize system downtime.5. Managed the financial aspect of the department including purchasing, budgeting and budget review and handled IT budgeting. Show less 1. Managing Windows server administration like AD, DNS, DHCP, backup and troubleshooting in VMware/Hyper-V platform.2. Performing database administration activities and troubleshooting database and application problems.3. Monitor, Maintain and giving training to all ERP Software users based on Garment ERP (Finance & Accounts, Warehouse, Merchandiser, Production, IPE, packing and other parts).4. Supervising Fast React system implementation as an admin, collaborating with the vendor, and providing user-end training when required. 5. Implementing and using OS ticketing system for IT help desk support in the BD part.6. Implementation of data capturing system for production WIP tracking and control 100% data accuracy and giving correct inventory production reports from the ERP system.7. Maintaining all application servers and managing Wi-Fi networks (unifi environment).8. Network up-gradation and installation planning, designing, monitoring, and reporting in CISCO environment.9. Identified problems and conduct troubleshooting for Hardware, Network Printers, Finger attendance & Access control device, Network Peripherals device, OS, and Office applications.10. Collaborations with the global team (China, Hong Kong) for any changes or updates for Bangladesh parts.11. Vendor negotiation, IT equipment purchase, preparing AMC and SLAs and maintaining other documentation.12. Preparing yearly IT budget and cost proposal for existing and upcoming projects under CAPEX and OPEX procedures.13. Handling and implementing some visualization projects like E-Kanban and E-Machine using the tableau platform. Show less 1. Implementation ERP Solution and ticketing system via barcode scanning system in BD part.2. Monitor, Maintaining and Training to Users’ All in One (AIO) Software based on Garment related (Finance & Accounts, Warehouse, Merchandiser, IPE and Other parts) which is developed By China IT Department.3. Monitor, Maintaining and Training to Users’ Production related software for Bundle Scan, Individual Employee Efficiency, Work In Progress viewing using various reporting.4. Making Reports using raw data form SQL Server database using complex SQL Queries form different database servers.5. Getting advice and suggestion from Supervisor to resolve various software problems6. Analyzing, reviewing, developing and rewriting programs using workflow chart and diagram7. Implementing Fast React system in BD part as a supervisor admin.8. Always communicate with UK and Fast React BD office to upgrade, change or any other software bug issue. 9. Managing Clients as well as resolving their problems on Time.10. Maintaining and troubleshooting LAN, WAN and Wireless connectivity. 11. Configure windows server, Cisco switch, cisco Wi-Fi and other Wi-Fi devices.12. Maintain file server and application server. 13. Network up gradation and installation planning, designing, monitoring and reporting in CISCO environment. 14. Installing and configuring computer hardware operating systems and applications. 15. LAN, e-mail, Internet, Printer, Software troubleshooting. 16. Supported all remote offices and home-based users using NetMeeting, VNC, and Team Viewer etc. Show less

  • Assistant Manager

    May 2023 - now

  • Sr. Officer IT

    Apr 2017 - May 2023

  • IT Officer

    Nov 2013 - Mar 2017