Wiguno A.

Experience

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  Polytechnic English Conversation Club

  Apr 2018 - Apr 2019

  HRD Staff

  • Led, designed, and implemented the officer recruitment interview to onboard new members and support leadership regeneration.• Led and managed the internship officer program to train and mentor new members for future leadership roles• Semifinalist in English Public Speaking Contest (Campus Level)

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  PT PLN (Persero)

  Aug 2019 - Aug 2019

  Technical Staff Intern

  • Resolve customer complaints related to electrical problems by identifying issues within 24 hours of receiving the report, ensuring that 95% of cases are addressed within the agreed service time.• Conduct on-site visits to address customer-reported electrical disturbances within 2 hours of complaint registration, completing troubleshooting and resolution on the same day in at least 90% of cases.

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  JST Corporation / Sales America

  Apr 2021 - Apr 2022

  Maintenance Engineer

  • Perform adjustments and improvements on production machines to increase operational efficiency.• Carry out routine maintenance schedules to prevent unexpected machine breakdowns.• Develop and troubleshoot PLC programs to support process automation.• Operate and control the wastewater treatment plant (WWTP) in compliance with environmental regulations.

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  PT. Aisin Indonesia

  Aug 2022 - Jan 2023

  Engineering Unit Lead

  • Coordinated trial phases for TCC and camshaft products by working closely with production, maintenance, and quality teams, resulting in a successful launch to mass production• Solved second cooling system problems in die casting machines using multiple approaches to stabilize temperature and eliminate downtime due to tripping• Led PLC programming and troubleshooting of Torimetron and conveyor to minimize error-related stoppages in production.• Led cross-departmental projects focused on product improvement and defect prevention Show less

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  RIYADI Group

  Mar 2023 - now

  Sales Engineer (B2B)

  • Analyzed user needs and secured 10+ new manufacturing accounts by initiating outreach strategies, supporting 50+ pneumatic projects across JABOTABEK and Karawang• Managed projects worth hundreds of millions in value by collaborating with stakeholders and engineers to ensure smooth execution.• Achieved multi-billion-level sales in 2024 through effective client engagement and project-based sales• Improved order processing accuracy by utilizing advanced Excel functions (e.g., VLOOKUP, pivot tables) to monitor part movement, achieving 100% completion rate with no missed products Show less