Cathy Sim Jayco, EMBA

Cathy Sim Jayco, EMBA

Team Leader for Customer Service and Telesales

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location of Cathy Sim Jayco, EMBABuninyong, Victoria, Australia

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  • Timeline

  • About me

    Strategic Business Professional | Project Manager | Learning & Development Leader

  • Education

    • Trinity College London

      2017 - 2018
      Diploma on ELT Management Business Administration and Management, General Distinction
    • GoSixSigma

      2020 - 2020
      Certificate Lean Six Sigma Green Belt
    • Trinity College London

      2012 - 2014
      Diploma DipTesol
    • Saint Louis University (PH)

      2000 - 2003
      Bachelor of Legal Law International Law and Legal Studies

      Activities and Societies: Basketball and Volleyball Varsity Member,Theatre..

    • Saint Louis Univeristy

      1996 - 2000
      Bachelor of Arts - BA English Language and Literature, General

      Activities and Societies: School Varsity Team

    • Project Management Institute

      2024 - 2024
      Project Management
    • Quantic School of Business and Technology

      2022 - 2024
      Executive MBA Business Administration and Management, General Pass
    • Alison

      2021 - 2022
      Other Diploma in Events Management
  • Experience

    • Cyber City Teleservices

      Sept 2001 - Jun 2003
      Team Leader for Customer Service and Telesales
    • EF English First

      Jul 2007 - Oct 2011
      • Director of Studies

        May 2009 - Oct 2011
      • Senior Teacher

        Jul 2007 - Oct 2009
    • EF Education First

      Nov 2011 - now
      • Project Manager

        Jun 2023 - now
      • Regional Operations Director

        Sept 2020 - Jun 2023
      • Regional Education Director

        Aug 2015 - Sept 2020
      • National Education Manager

        Jun 2013 - Aug 2015
      • Regional Teacher Trainer TRT ( Teacher Recruitment Training)

        Nov 2011 - Jun 2013
  • Licenses & Certifications

    • Call Center Customer Service and Telemarketing

      Cyber City Information Technologies
    • How To teach IELTS

      International House World
      Oct 2022
    • Diploma in Events Management

      Alison
      Jan 2022
      View certificate certificate
    • Project Management Course

      Quantic School of Business and Technology
      May 2023
    • Atlassian Agile Project Management Professional Certificate

      Atlassian
      Apr 2024
      View certificate certificate
    • Agile Project Management with Jira Cloud: 3 Advanced Topics

      LinkedIn
      Apr 2024
      View certificate certificate
    • EdX Verified Certificate for Remote Work Revolution for Everyone

      EdX
      Jul 2022
      View certificate certificate
    • Six sigma Green Belt

      Go Six Sigma Limited
      May 2020
    • Agile Foundations

      LinkedIn
      Mar 2024
      View certificate certificate
    • Fundamentals of Predictive Project Management

      Project Management Institute
      Feb 2024
      View certificate certificate
  • Honors & Awards

    • Awarded to Cathy Sim Jayco, EMBA
      2020 Most Outstanding Filipino Award Shanghai Makabagong Bayani Awards Committee 2020 Sep 2020 This award is given to Filipinos working and living in Shanghai. This includes their outstanding performance in their field of expertise, the impact of their achievement in and out work, the results of their dedication an commitment to the community and what impact it bring to support the Filipinos in China.