Deep Enrich
Farck Chayson Gatus
Technical Support Engineer
50 followers
Dubai, United Arab Emirates
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About me
IT Helpdesk Support
Education
Tarlac State University
2014 - 2021Bachelor of Science - BS Information Technology
Experience
Converge ICT Solutions Inc.
Oct 2021 - Jun 2023Technical Support Engineer
DHL Express UAE
Aug 2023 - Sept 2024IT Services Support Analyst- Active Helpdesk Calls Support- Group Email first responder- GSN Service Desk Tickets Assignment & Follow Ups- User On Boarding / Application Access Support- Asset Management - Tagging & Trashing- L1 Support
Security Industry Regulatory Agency- SIRA
Sept 2024 - nowInformation Technology Help Desk Support
Licenses & Certifications
- View certificate
Philippines 002POL-ISP Project
HuaweiJul 2022
- View certificate
Responsive Web Design
FreeCodeCampNov 2024 - View certificate
Introduction to Cybersecurity
CiscoAug 2020
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