David Mcdermott

Experience

• 

  Motorola Ireland

  Jan 1993 - Jan 2002

  Process Engineer

  • Line conversion project manager. • New Line introduction and qualification equipment selection and implementation. • New product introduction and qualification. • Process capability studies on production equipment. • Production / CIM system analyst and implementation manager. (Stock control, line efficiency, scrap reduction, defect reduction, machine program control, operator tracking)

• 

  Xerox

  Feb 2002 - Jan 2007

  • Led a team of engineers and technicians in supporting manufacturing systems, focusing on continuous improvement and production efficiency.• Developed personal development plans for engineers and presented team performance during management reviews. • Provided engineering support for production systems, leading new process implementations and ensuring continuous improvements.

  • Manufacturing Engineering team leader:

    Jan 2003 - Jan 2007

  • Manufacturing Engineering Process Engineer

    Feb 2002 - Feb 2003
• 

  Xerox Ireland

  Feb 2007 - now

  Working as a member of the Xerox Service Delivery Strategic team, accountable for delivering and maintaining Managed Print Services to a number of different global client accounts. Responsibilities involve the strategic management of a team of Service Delivery Managers which have been assigned responsibility for managing specific client accounts, by ensuring compliance to contractual Service Level Agreements (SLA's), building client relationships through client focus and delivering value to clients through Xerox innovation and next generation services. Show less • Define internal and external Quality and EH&S targets and drive continuous improvements within all functions of the Quality and EH&S team, present monthly status reviews to the business team.• Monitor global product performance on a monthly basis, identify trends and drive corrective actions within the business. Present monthly performance to the business team. • Ensure adherence to all external regulatory agency requirements and facilitate quarterly external inspections. • Drive Environmental and Safety culture within the business, ensure legislative compliance, set EH&S targets, monitor performance and present key performance indices through site EH&S forums. • Business owner for all Management Systems on site (ISO9001, ISO14001 & OHSAS 18001). Define and manage internal audit plan, focal point for external auditing agencies and facilitate annual external audits. • Control and test site business resumption / emergency response / shelter in place plans. Show less

  • Client Account Delivery Manager

    Jan 2016 - now

  • Quality & EH&S Manager

    Feb 2007 - Jan 2016