Hussein Bdoor

Experience

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  Jordan Standards and Metrology Organization (JSMO)

  Dec 2009 - Nov 2015

   Performing internal audits and assessments on technical and managerial departments in the organization. Performing customer satisfaction surveys and reports. Managing customer complaints and suggestions. Managing employees complains and suggestions. Helping in preparing the division annual plan & budget. Taking part in reviewing the organizational strategic plan. Preparing technical and managerial procedures. Helping in measuring the KPIs (related to objectives & processes).  Member in the King Abd Allah award team for the (process & services ,partnerships & resources, results) criterions, responsible of :o Maintaining the criterions requirements.o Evaluation and analyzing all the results related to the results criterions.o Preparing the criterions application. Show less

  • TQM Engineer

    Mar 2012 - Nov 2015

  • Maintenance Engineer

    Dec 2009 - Mar 2012
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  Jordan Standards and Metrology Organization(JSMO)

  Nov 2015 - now

  Conformity Assessment Engineer

  *JQM Engineer , responsible of : Coordinator Engineer for Electrical home appliances JQM projects. Implementing all JQM procedures. Preparing JQM technical requirements. Evaluate Test-Reports according technical requirements . Helping in preparing the division annual plan & budget. Commitment to ISO/IEC 17065 requirements and its amendments. Effective participation in Certification Department accreditation. * Second deputy of Quality Coordinator, responsible of: Commitment to ISO/IEC 17065 requirements and its amendments. Controlling and distributing internal & external documents and checking them for approval. Ensuring that processes needed for the quality management system are established, implemented and maintained in accordance with the requirements of ISO/IEC 17065. Control of documents related to quality system. Planning & organizing internal quality audits. Organizing and documenting the department management review meeting. Organizing and documenting the advisory board meetings.*Member in the King Abd Allah II award team, responsible of: Leading the results criterion team. Evaluation and analyzing all the results related to the results criterion. Supporting other criterions. Preparing the criterions application. Show less