Jackie Le

Experience

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  GoautoChart

  Dec 2004 - Apr 2005

  Go Auto Chart

  • Coded visual chart representation of data points gathered from a horse race• Wrote database stored procedures and parsing functions that manipulate data points• Programmed online renderings of continuous moving data points display of a race

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  JPMorgan Chase

  May 2005 - Jun 2009

  Applications Developer

  • Responsible for design, development, integration and maintenance of internal billing website using JSP pages, Tomcat and MS IIS Web Server• Conducted meetings with users and business analysts to obtain specifications and discuss ideas for new prototype designs• Designed and developed scheduled cron jobs with a versatile tool combining Win32, Java and SQL scripts• Managed software and server upgrades for replacing and decommissioning end of life servers• Created Excel macros coupled with stored procedures for data mining purposes• Coordinated QA\UAT testing procedures to meet risk thresholds and company standards for disaster recoveryscenarios Show less

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  MKTG INC

  Jul 2010 - Aug 2012

  Digital Project Manager

  • Managed development and deployment of Google Chromebook rental application program that wasconducted on Virgin America Airline flights• Orchestrated the creation of all the Johnny Walker tasting digital assets including Email, Banner Ads, online registrations website, onsite iPad Kiosk check-ins and onsite twitter board• Executed the CMS integration of Nintendo Holiday Mall E-Learning platform for brand ambassador training on new products coming to market• Oversaw the Nike running analysis application in video processing and CRM email.• Wrote functionality specifications for project documentation: SOW/Flowcharts/Timelines/Training manuals• Created timelines, budgets and a team of 10+ including Developers/IT/QA/Production staff on a variety of concurrent projects Show less

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  DDB

  Apr 2012 - Apr 2017

  Technical Producer

  • Spearheaded the Aveeno.com website relaunch that consisted of 100+ custom pages which in turn won business on other Johnson and Johnson brands such as Lubriderm and Neutrogena• Designed and built HTML proof of concepts for PWC project pitch which consisted of complex tax accounting business rules• Supervised the New York Lottery interactive Facebook game app development that scraped user profiles for targeted marketing purposes• Lead State Farm insurance native iPad baseball game app creation to kick off the MLB season• Served as cross-functional point person, coordinating QA test teams, digital strategists, information architects, art directors, copywriters, and development resources Show less

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  Freelance

  Apr 2017 - now

  Freelance
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  H4B Chelsea

  Apr 2017 - Sept 2018

  Freelance Project Manager

  • Led and managed 20 concurrent interactive projects consisting of responsive websites design and build, banners advertisement, interactive visual aids and print pieces• Managed a team of editorial, copy, creative, studio artist and developers to deliver pharmaceutical microsite• Led daily hot-sheet status meetings and turning around deliverables with tight timelines

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  Healthfirst

  Sept 2018 - Oct 2023

  Senior Delivery Manager

  • Successfully led a multi-year digital transformation program that included the migration of a utilization management system with 1.5 million members from an unsupported legacy system to an HTML5 application with multiple integrations with the company's legacy data sources and systems.• Consolidated letter generation to a standardized platform that improved the maintenance and accuracy of letters to members and providers satisfying compliance metrics• Transformed the project delivery processes by tailoring Agile methodology with Healthfirst’s delivery processes to improve clarity and quality of user stories delivered• Aligned with internal release management team to identify and accelerate deployments from a monthly cycle to an on demand time frame utilizing the CI/CD (continuous integration / continuous delivery) pipeline engineered by my team• Designed custom front end data management solution that allow end users without any technical background to create, update and delete data on MSSQL environments and promote changes to the production environment• Devised a repeatable playbook for testing and integrating new vendor application releases that accelerate the implementation of releases by 100% and advised upper management on the release version with the most valuable feature sets being offered• Orchestrated the onboarding of 10 health information exchange (HIE) facilities that send 2,000 authorizations daily for automated determination for members• Created a production support team for incident triage that accelerated resolution time by 300% and reduced the number of overall incident by 400% within 6 months of inception• Manufactured error reports and alerting that would trigger notifications to production support team when establish thresholds have been breached Show less

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  LB Networks

  Jun 2024 - Sept 2024

  Software Developer

  - Designed a data visualization tool using Grafana and InfluxDB to help clients view network performance data againstservice level agreements and create alerts when exceptions occurred.- Provided end-to-end solution that included the creation of Python import scripts into InfluxDB and development ofcustom visualizations in Grafana.- Provided detailed command-line installation script and automated services to run indefinitely with appropriate dataretention policies.

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  Wells Fargo

  Oct 2024 - Jan 2025

  Technical Delivery Manager

  - Led the infrastructure build-out of a new data center, provisioning 200+ servers across production and non-production environments.- Provided guidance on database backup, migration, and testing efforts to ensure system reliability and data integrity.- Utilized Jira for project tracking and milestone management and developed Confluence pages for structured guidance and documentation.