Levon Mesropyan, MS IESM, PMP ®

Experience

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  IMOBI.Armenia

  Mar 2015 - Dec 2016

  Software & Hardware Support Manager

  o Mobile Phone Repairs: Expertly organized and managed mobile phone hardware and software repair operations, ensuring timely and efficient service to clients.o Electronic Device Repairs: Successfully conducted repairs on a variety of electronic devices and gadgets, showcasing a strong aptitude for diagnosing and resolving technical issues.o Quality Assurance: Implemented rigorous quality assurance processes to guarantee the reliability and performance of repaired devices.o Technical Troubleshooting: Demonstrated a strong ability to troubleshoot and resolve hardware and software issues, earning a reputation for delivering effective solutions.o User Support: Provided exceptional user support by addressing technical concerns, offering solutions, and ensuring a positive customer experience. Show less

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  Automost LLC

  Jan 2016 - Mar 2018

  Operations Manager

  o Established workflows and processes for smoother vehicle purchasing transportation and deliveryo Optimized country’s internal transportation routes of already bought vehicleso Managed all payment processes, starting from purchasing to deliveryo Vehicle transportation route planning and optimizationo o Vehicle Procurement: Spearheaded the efficient acquisition of a wide range of vehicles through auctions, ensuring a diverse inventory to meet market demand.o Delivery Management: Orchestrated the seamless transportation of vehicles from auction sites to the designated ports, optimizing routes to minimize time and costs.o Vendor Relations: Cultivated and nurtured strong relationships with vendors and suppliers, negotiating favorable terms and ensuring timely procurement and delivery.o Payment Oversight: Managed end-to-end payment processes, from vehicle purchase to delivery, ensuring prompt and accurate financial transactions.o Route Planning: Strategically planned and optimized internal transportation routes within the country, leading to reduced transit times and improved cost-efficiency.o Post-Shipment Operations: Oversaw the post-shipment phase, guaranteeing the smooth distribution and delivery of vehicles within the country.o Cost Control: Implemented rigorous cost-control measures, identifying opportunities to reduce expenses and enhance profitability. Show less

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  CJSC VTB Bank (Armenia)

  Jun 2017 - Aug 2017

  Financial Control Analyst
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  Synopsys Inc

  May 2018 - Nov 2021

  Product Owner/R&D Engineer

  • Organizing and maintaining the release process of Synopsys software tools - Jira Management: reviewing, verifying, updating, and managing various enhancements, bugs, and new features through Jira system• Designing, initiating, and organizing new features’ implementation• Developing and enhancing Synopsys software tools to meet users’ needs• Verifying, debugging, and understanding the root causes of reported bugs• By owning some of the Synopsys software tools: - Working with the key stakeholders to define requirements and deliver appropriate feature - Managing projects starting from planning to release stages• Creating and updating User Documentations for various software tools - Confluence Management: Creating, updating existing documentations, reviewing, and confirming new changes done by other coworkers• In charge of QA methodologies: - Automating QA test cases to validate implemented solutions - Enhancing and optimizing QA infrastructure to enlarge possible coverage range - Designing, creating, and maintaining QA database for storing historical results of regression analysis Show less

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  Synergy International Systems

  Nov 2021 - Oct 2022

  IT Project Manager

  Working with clients.• Communicating with clients for establishing business rules and system requirements in the initial stages and throughout the project lifetime;• Conducting on-site and remote need assessments and training sessions for Synergy’s worldwide clients• Working closely with clients to ensure the success of the project and customer satisfaction; Managing the project to achieve its goals.• Coordinating diverse and simultaneous activities in the scope of the project by using effective planning, organization, and time management skills;• Creating, managing, and updating project-related documentation, including project management plan, project requirement documentations, system prototypes, project schedule, progress reports, etc. in accordance with Synergy PMO policies and procedures;• Preparing estimates and developing detailed project plans for all phases of the project.• Managing project costs, risks, and changes, ensuring that the cost control, mitigation plans and change controls are done within the scope of the project.• Conducting trainings and user acceptance tests as defined by the project contract and preparing relevant documentation and reports.• Being as the main point of contact and responsible for projects that are in Maintenance and Support phase to ensure successful implementation and delivery of contract terms. Managing the team• Cooperating with the software development team, different departments, and business units to achieve project goals in planned timeframes and working closely with a qualified technical team consisting of Software Developers, Database Developers, System Analysts, QA Engineers, UI Designers, Technical Writers, etc. to manage successful implementation of the project;• Ensuring that project functional and non-functional requirements have been properly documented and transferred to the Software Development Team for successful implementation, which includes creation of epics, user stories, tasks, etc. Show less

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  Umba Training

  Oct 2022 - now

  IT Project Management course instructor

  As an IT Project Management course instructor, I:Foster learning, teaching, and instruction according to the educational needs and abilities of individuals and groups of studentsPlan, prepare, and teach lessons, promoting the general progress and well-being of individual students and groups of studentsCreate and distribute educational supports, including reading material, activities, homework assignments, sharing lessons in a comprehensive manner, using visual/audio accompaniments to facilitate interactive learning Show less

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  Digitain Armenia

  Oct 2022 - now

  Senior Product Owner

  o Leading Agile development teams starting from project planning to post-launch stages.o Planning and prioritizing product feature backlogs, aligning development efforts with strategic goals.o Driving data-driven product development and go-to-market strategieso Effectively communicating with diverse stakeholders, resolving conflicts, and aligning on product goals.o Market research and analysis to identify user needs, market trends, and competitive landscapes.o Providing technical requirement tasks and collaborating with technical teams.o Backlog management, iteration planning, and user story elaboration to ensure efficient project execution.o Customer-centric approach to product development, focusing on creating engaging and best-in-class products.o Planning product release schedules and setting expectations for the delivery of new functionalities.o Active participation in Scrum processes, fostering collaboration and agile development practices.o Collaboration with UI/UX teams and utilizing data-driven insights for making informed decisions on UX design.o Conducting continuous research to incorporate potential regulatory and licensing requirements into product features and functionalities.o Identification and mitigation of potential risks and challenges throughout the product development lifecycle. Show less