Raphaelle Biffaud

Experience

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  Agnès b.

  May 2018 - Jul 2018

  Saleswoman

  Promotion of the brandCustomer relation: client reception, customer loyalty and satisfaction

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  Agnès b.

  Dec 2018 - Dec 2018

  Saleswoman

  Promotion of the brandCustomer relation: client reception, customer loyalty and satisfaction

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  NOO

  Jun 2019 - Jan 2020

  Communication Intern

  Social networks management: community management, preparation of editorial calendarsContent creation: newsletter, website, logoInfluencers relation management: identification of relevant profiles, information management, periodic reporting Events communication: shootings, brands and social media influencers' collaborations

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  Havas Paris

  Feb 2020 - Jul 2020

  Social Media Intern

  Social networks management: community management, preparation of editorial calendars, periodic reportingContent strategy: audits and benchmarks of market’s trends, audience, content, and format strategiesDefinition of KPI: establishment and monitoring of the key performance indicators Public trends: research, audits and benchmarks, recommendations over new content and social media issues

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  L'Oréal

  Jul 2022 - Dec 2022

  Digital Project Manager Assistant - L'Oréal Professionnel Paris DMI

  Advocacy - Content strategy: research and report on social media trends and brand's activations. - Events communication: organization of an influencer trip (22 influencers and 11 countries onboarded) & corporate events. Run Le Hair Show- Content production: support of the on-set organization and post-production content hand in hand with external agencies.- Content strategy: establishment of a 360° communication strategy.- Analysis of KPI: performance analysis of the key performance indicators of the brand and competition. Web 3.0- Content strategy: competitors analysis and newsletter creation. Show less

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  L'Oréal

  Feb 2023 - Jun 2023

  Global Communication Project Manager - L'Oréal Professionnel Paris DMI

  PR & Communication- Content production: production of internal and external communication content; production of PR assets (elevator pitch, press release); post-production management with external agencies.- Event communication: organization of shootings for internal and external purposes.- Digital content production: creation of social media assets. VivaTech/Brand Event- Strategy: concept of the event.- Content production: creation of internal and external communication content.- Event communication: 360° organization of the event with external agencies - event and production agencies.- Finance: definition of budget/guest; management of the global budget.- Analysis of KPIs: performance analysis. Show less

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  L'Oréal

  Jan 2024 - now

  • Product Manager - Helena Rubinstein

    Jan 2025 - now

  • D2C Business Development Specialist - IT Cosmetics

    Jan 2024 - Dec 2024