Michelle Dias

Experience

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  Rashi Peripheral Pvt. Ltd

  May 2011 - Jun 2011

  Front Desk Assistant

  Managed multiple phone lines while attending to guest issuesGreeting Visitor, and handling inquiries from the publicResponsible to greet the visitors with warm/polite manner Responding to clients inquires in a timely/professional manner and resolved queries for the sameMaintaining the filing system of invoices for the department

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  K.E.S Primary School

  Sept 2012 - Feb 2013

  Teacher

  Engaged in a wide range of activities such as maintaining, contributing & teaching the pupils as per curriculum and ethos of the schoolEnsured that each pupil meets his/her potentialsCarried out the professional duties of a teacher as directed by the head teacher Organized the various events in school

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  Intelenet Global Services (SERCO),

  May 2013 - Oct 2013

  Senior Executive

  Accountable to ensure/secure performance, efficiency, compliance and timely workflow as per company policiesResponsible for the entire gamut of activities such as filing, scanning, printing, and typing of specific documentsManaging the incoming & outgoing mails and resolving the issues of clients in accordance to maintain healthy relationships with customersPreparing general correspondences and customer assessments as requiredEffectively dealing with candidates to clear the joining formalities Show less

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  G.A.Enterprises

  Nov 2013 - Apr 2014

  Office Assistant

  Managed multiple phone lines while attending to guest issuesGreeting Visitor, and handling inquiries from the publicResponsible to greet the visitors with warm/polite manner Responding to clients inquires in a timely/professional manner and resolved queries for the sameMaintaining the filing system of invoices for the departmentObtaining up-selling opportunities within the customer care experienceProviding credit cards, debit card, home loans, and various offers available in the bank Show less

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  V.Ships Ship Management (India) Pvt.Ltd

  Jun 2014 - Feb 2018

  Crew Assistant

  Responsible for the entire gamut of activities such as filing, scanning, printing, and typing of specific documentsManaging the incoming & outgoing mails and resolving the issues of clients in accordance to maintain healthy relationships with customersPreparing general correspondences and customer assessments as requiredEffectively dealing with candidates to clear the joining formalitiesPreparing documents to connect the same to the vessels and clients

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  Fleet Management Limited

  Apr 2018 - Jul 2020

  Senior Executive

  Accountable to ensure/secure performance, efficiency, compliance and timely workflow as per company policiesResponsible for the entire gamut of activities such as filing, scanning, printing, and typing of specific documentsManaging the incoming & outgoing mails and resolving the issues of clients in accordance to maintain healthy relationships with customers

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  Marshal Ship Management Pvt Ltd

  Oct 2020 - Feb 2022

  Sr Executive

  Accountable to ensure/secure performance, efficiency, compliance and timely workflow as per company policiesResponsible for the entire gamut of activities such as filing, scanning, printing, and typing of specific documentsManaging the incoming & outgoing mails and resolving the issues of clients in accordance to maintain healthy relationships with customersPreparing general correspondences and customer assessments as requiredEffectively dealing with candidates to clear the joining formalitiesPreparing documents to connect the same to the vessels and clients Show less

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  Seaspan Corporation

  Feb 2022 - Jun 2023

  Assistant personnel Officer

   Responsible for coordinating incoming and outgoing mail  Booking tickets for crew members & handling their joining process  Dealing with candidates & clearing the joining formality.  Preparing documents & connecting the same to the vessels & clients.  Handling crew changes & checking with port requirement.  Clearing invoices with vendors & sending the same to accounts team for approval.  Handling vessels /owners & client’s mails & replying to them

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  ZeroNorth

  Aug 2023 - Apr 2024

  Shipping Operations Specialist

  Accept reasonable additional responsibilities as assigned by the team and Management. Utilize your deep domain knowledge of the dry bulk and tanker market to effectively analyse and process shipping-related information.  Collaborate with internal stakeholders to ensure accurate and efficient electronic labelling of emails using our internal software tool.  Develop a comprehensive understanding of our company’s shipping operations and processes to provide timely and accurate support.  Act as a point of contact for internal teams, addressing queries and providing valuable insights regarding shipping operations.  Stay up to date with industry trends, regulations, and best practices in the dry bulk and tanker market, and proactively share knowledge with the team.  Assist in the identification and implementation of process improvements to streamline operations and enhance efficiency.  Demonstrate a willingness to learn and adapt to new software tools and technologies as needed. Show less

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  Adsun Offshore

  Jun 2024 - Sept 2024

  Fleet Personnel Officer